Do it yourself
Cancel FloatMe yourself
TLDR: Open Settings, then Membership, and tap Cancel, or email support@floatme.com, because disconnecting the bank or deleting the app does not stop the fee. You keep access until the paid period ends, and membership fees are generally not refunded.
Cancel in the app
You pay the monthly membership.
- 01Open Settings.
- 02Open Membership.
- 03Tap Cancel.
You can also email support@floatme.com. You keep the features until the end of the period you paid. Disconnecting the bank or deleting the app does not stop the fee. An advance can be requested without the membership by emailing nocost@floatme.com with the subject No Cost.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the name, email, and phone on the account.
- 02Mail it to FloatMe, Corp., ATTN: Customer Inquiry, 110 E Houston St., 7th Floor, San Antonio, TX 78205.
The terms spell the attention line Customer Inqry. The privacy policy spells it Customer Inquiry. Questions can also go to membercare@floatme.com. To stop a scheduled debit, email support@floatme.com at least three business days before that debit, with your name, email, and phone.
How to know it worked
- The membership stops renewing after you cancel.
- You keep access until the end of the current paid period.
Watch out for
- The terms and the App Store listing both say the membership is $6.99 a month.
- The first fee is charged on the first Friday from the sixth day after you enroll and connect a bank. Later fees are on that same Friday of the month.
- They can still try to collect unpaid months.
FloatMe refunds
- Membership fees are generally not refunded. FloatMe may refund or waive a fee in a single case. That does not change the terms.
Sources · checked 28 October 2026

