Do it yourself
Cancel Goldbelly yourself
TLDR: Email subscriptions@goldbelly.com, or use the cancellation form in their help center. A subscription stops renewing once they process the cancel, and an order a seller already confirmed can still ship.
Email subscriptions
Goldbelly bills a food subscription.
- 01Email subscriptions@goldbelly.com.
- 02Use the cancellation form at help.goldbelly.com if you want their form instead.
The form is at https://help.goldbelly.com/hc/en-us/requests/new?ticket_form_id=406647. Each subscription can have its own payment and cancel rules on its page. Read that page too. Questions can also go to support@goldbelly.com or 1-888-675-6892, Monday through Friday 9 a.m. to 8 p.m. Eastern, and Saturday and Sunday 10 a.m. to 6 p.m. Eastern. Those hours can change. Text STOP only ends texts.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Goldbelly, 27 Union Sq W, Ste 500, New York, NY 10003.
The terms say a dispute notice goes to that street by certified mail. A subscription keeps billing until you end it.
How to know it worked
- A subscription stops renewing once they process the cancel.
- An order a seller already confirmed can still be cancelled by the seller or by Goldbelly.
Watch out for
- A subscription charges ahead of each period until you cancel.
- Tell them about a charge you dispute within 60 days.
- Gift cards cannot buy other gift cards.
Goldbelly refunds
- Returns, exchanges, and refunds go to support@goldbelly.com. The return rules are on their help page.
Sources · checked 28 October 2026

