How to cancel Gold Medal Wine Club

Cancel in your account

You can still sign in.

1. 01Sign in at goldmedalwineclub.com.
2. 02Follow the cancellation instructions in your account.

The terms say they will promptly stop the recurring payments. They do not name the button.

Cancel by phone

The account page will not finish.

1. 01Call 1-800-266-8888. The terms say the line is open Monday to Friday, 8am to 5pm PST.
2. 02Say you want the club membership cancelled.
3. 03Ask them to confirm the recurring charges have stopped.

Cancel by email

You want it in writing.

1. 01Email support@goldmedalwine.com.
2. 02Give the email on the account and say you want the membership cancelled.

How to know it worked

• —There is no ongoing commitment. They say they promptly stop recurring payments when you cancel.
• —A shipment already processed before the cancel still ships. You should not get another one after that.
• —If nothing is in transit and the account has money owed to you, they say they will put it back on the card within 3 business days.

Watch out for

• —You have to be 21 or older. The club will not ship to anyone under 21.
• —If a wine in the shipment is unavailable, they send a substitute of a similar style and of equal or greater value.
• —If the club price changes, they notify you first and you can cancel before the next shipment is charged.
• —The terms do not publish a dollar price for a membership. The price is the one on the club you joined.
• —The contact page lists the same hours as 8am to 5pm Pacific, Monday to Friday, and the same phone as 800-266-8888. The cancel sentence in the terms says 8am to 5pm PST.

Gold Medal Wine Club refunds

• —A pending one-time order can be cancelled by email before it ships, and they say they will cancel it promptly.
• —A club shipment already processed still goes out. Later shipments stop.
• —If they cancel an order because of a pricing error, they refund that charge.