Do it yourself
Cancel Green Chef yourself
TLDR: Open Account Settings and cancel, or use Deactivate your Plan if that is the screen you see, or call 888-236-7295. Do it before the order locks, or that week's box still ships and you pay for it.
Cancel in your account
You can still sign in. The terms call this the cancellation procedure.
- 01Go to greenchef.com and sign in.
- 02Click your name in the upper right, then Account Settings.
- 03On the plan settings page, scroll to Subscription Status and click Manage.
- 04Follow the prompts. The terms say a message then confirms the account is cancelled.
Green Chef's cancel page describes another screen: Settings, then Deactivate your Plan under Account. Enter a reason and click Deactivate now. Use whichever screen your account shows.
Cancel by phone
You cannot log in, or the account page will not finish it.
- 01Call 888-236-7295.
- 02Give your full name and the email on the account.
- 03Say you want to cancel your subscription.
Cancel by email
You want the request in writing.
- 01Email help@greenchef.com.
- 02Give your full name and the email on the account.
- 03Say you want to cancel your subscription.
How to know it worked
- The terms say the account page shows a message that your account has been cancelled.
- Phone and email are also cancellation methods in the terms. Keep the reply, or ask the agent to confirm it.
- A pause is not a cancellation. Pausing one week on the site or in the app only skips that week, then deliveries start again.
Watch out for
- The order locks five days before delivery. For a Tuesday box, the terms say you have until Thursday at 11:59 PM PT. After that, you are charged and you still get that week's box. Cancellation then starts the following week.
- The cancel page says something stricter: cancel 7 days before the last delivery, or you get one more box you already paid for. Use the earlier cutoff.
- Meal selection also locks five days out, and the card is charged the next day. How it works says changes in Settings, including cancel, stop 5 days before delivery.
- Green Chef can change your plan price with at least 10 days' notice. Accepting a delivery after that notice accepts the new price, unless you cancel.
- A voucher discount lasts the first week unless the voucher says otherwise.
Green Chef refunds
- Cancelling does not by itself refund a box. If something in the box is wrong, email help@greenchef.com or call 888-236-7295 within five days of receiving it.
- Green Chef may credit the ingredient or meal, and sometimes refund part or all of it. That is their choice.
- They can ask for the item back, or a photo, before any credit or refund.
Sources · checked 24 October 2026

