Do it yourself
Cancel Function of Beauty yourself
TLDR: Open My Subscriptions and choose Cancel Subscription, then wait for the confirmation email, or email hello@functionofbeauty.com if it does not arrive within 24 hours. A cancel after they have already charged an order does not stop that order.
Cancel in My Subscriptions
You can still sign in. The FAQ calls this the cancel option.
- 01Go to functionofbeauty.com and sign in.
- 02Open your account and go to My Subscriptions.
- 03Choose Cancel Subscription.
- 04Wait for the confirmation email.
No email after 24 hours means it did not finish. The FAQ says to contact them. Email hello@functionofbeauty.com.
Email if the confirmation never comes
You used Cancel Subscription and no confirmation email arrived within 24 hours.
- 01Email hello@functionofbeauty.com.
- 02Give the email on the account and say you want the subscription cancelled.
- 03Ask them to send the confirmation email.
The contact page says customer service typically replies in 4-5 days. It does not give a time zone.
How to know it worked
- Function of Beauty emails you when the subscription is cancelled.
- If that email does not arrive within 24 hours, the FAQ says the cancellation needs another look.
- A later delivery date is not a cancellation. The next order still comes.
Watch out for
- Deliveries run every 1, 2, or 3 months. A few days before an order is filled, they email a reminder.
- You are charged when they start working on the new order. A cancel after that charge does not stop the order already billed. It applies to the following delivery.
- Orders that were not cancelled before being charged cannot be cancelled. That includes subscription orders and Best Seller sets.
- Products start at $21.60 with a subscription and $27 without one. Subscription orders ship free in the US and Canada.
- Formulas are made to order. They say they cannot accept returns or refunds after an order is processed.
Function of Beauty refunds
- Cancelling does not refund an order that was already charged.
- One-time orders are non-refundable. Function With Benefits members can ask for a one-time reformulation, not a refund, by emailing hello@functionofbeauty.com within 60 days of receiving a first custom order.
- Orders that were not cancelled before being charged, and Best Seller sets, do not qualify for that reformulation.
- Where a refund is issued, they say it can take 7-10 business days to show on the original payment.
Sources · checked 26 October 2026

