Do it yourself
Cancel Glossier yourself
TLDR: Cancel the recurring subscription in your account, or email GTeam@glossier.com before the next order is processed, though the terms do not name the button. You still owe any order already processed, and recurring payments are fully earned when paid.
Cancel in your account
You can still sign in.
- 01Sign in at glossier.com.
- 02Cancel the recurring subscription online.
The terms say you can cancel at any time in your account. They do not name the button.
Cancel by email
The account page will not finish.
- 01Email GTeam@glossier.com.
- 02Give the email on the account and say you want the subscription cancelled.
- 03Ask them to confirm it before the next order is processed.
How to know it worked
- You still owe any order that was processed before the cancellation.
- The terms say all recurring payments are fully earned when they are paid.
- The subscription continues, and Glossier can keep charging the current price, until you cancel.
Watch out for
- The never-run-out option is a recurring subscription. You pick how often products ship. It keeps going until you cancel.
- Glossier can change the price. The terms say they will give advance notice.
- The terms do not publish a dollar price for the subscription. The price is the one on the site when you are charged.
- Written claim notices go to Glossier Legal Department, 233 Spring Street, 10th Floor, New York, NY 10013, or legal@glossier.com. Everyday contact is the 3rd Floor address and GTeam@glossier.com.
Glossier refunds
- A cancel does not refund an order that was already processed.
- Recurring payments are fully earned when paid.
Sources · checked 28 October 2026

