Do it yourself
Cancel LegalShield yourself
TLDR: Call 1-844-714-8494, Monday through Friday, at least 5 days before renewal, or the next charge still happens. The cancel page does not promise a refund of a period already paid.
Call 1-844-714-8494
LegalShield is set to renew.
- 01Call 1-844-714-8494.
- 02Ask them to cancel the membership.
Hours are Monday through Friday, 7:00 a.m. to 7:00 p.m. Central. The site terms say cancel at least 5 days before renewal or the next charge still happens. The cancel page does not repeat that cutoff. A renewal is usually the same length you bought. A higher price needs advance notice. Cancel before the new price starts if you do not want it. A bad or expired card can interrupt the membership. Keeping the card current is on you.
Mail a written request
You want it on paper.
- 01Write that you are cancelling, and include the name on the membership.
- 02Mail it to LegalShield, One Pre-Paid Way, Ada, OK 74820.
The cancel page says a written request goes to that street, because they need to be sure you are the one changing the legal plan. Send it at least 5 days before renewal. Copyright notices use the same street, Attention: Legal Department.
How to know it worked
- A cancel at least 5 days before renewal stops the next charge.
- The cancel page also says you can call or write. It does not say the membership ends the same day.
Watch out for
- These steps are for the LegalShield membership. IDShield is a different plan.
- They can end access to the site or app if they decide you broke the terms.
LegalShield refunds
- The cancel page and the site terms do not promise a refund of a period already paid. Cancelling 5 days ahead avoids the next charge.
Sources · checked 28 October 2026

