How to cancel ISACA

Cancel auto-pay in My Account

You turned on automatic renewal.

1. 01Sign in to your ISACA account.
2. 02Open the My Account profile.
3. 03Cancel auto-pay before the renewal date.

The terms also say you can use the cancel method in the renewal notice. Auto-pay is an opt-in. When it is on, the card is charged on your anniversary. Cancelling takes effect at the end of the current billing cycle, unless the law says otherwise.

Mail a notice

You want it on paper.

1. 01Write that you are cancelling auto-pay, and include the email on the account.
2. 02Mail it to ISACA, 1700 E. Golf Road, Suite 400, Schaumburg, IL 60173.

The privacy notice lists that street with +1-847-253-1545, and privacy questions can go to DPO@isaca.org. The same notice and the membership page also print +1-847-660-5505 at that address. A pre-dispute notice uses the same street, addressed to the legal department.

How to know it worked

• —Auto-pay stops at the end of the current billing cycle.
• —You keep the membership you already paid for until that cycle ends.

Watch out for

• —A membership term is 12 months. Professional membership is US$145 a year. Recent Graduate is US$68 a year. Student is US$25 a year, plus local chapter dues. Members join a local chapter when one exists.
• —The privacy notice spells the legal name Information System Audit and Control Association, Inc. The membership page spells it Information Systems Audit and Control Association, Inc.

ISACA refunds

• —The terms say memberships are not refundable or transferable, unless the law requires it.
• —Professional memberships and chapter dues cannot be refunded once purchased. Certification maintenance fees are not refunded. An exam fee can be refunded in full if they get written notice within 30 days of the purchase and the exam has not been taken.