EndSubscription
Checked 28 October 2026

How to cancel ISC2

International Information System Security Certification Consortium, Inc. runs ISC2 in the US, from Alexandria, Virginia. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with ISC2 so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase ISC2 until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if ISC2 never cancels
Cancel ISC2 for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel ISC2

Fill out one short form. We mail an official termination letter to ISC2's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

ISC2, Inc., Attn: Member Support625 N. Washington StreetSuite 400Alexandria, VA, 22314USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the ISC2 subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel ISC2 yourself

TLDR: Cancel or terminate the membership from the Member Dashboard, or email membersupport@isc2.org. The account is deactivated and future emails stop, the record is kept for 5 years, and annual maintenance fees are not refundable.

Cancel in the Member Dashboard

You can still sign in.

  1. 01Sign in to the ISC2 Member Dashboard.
  2. 02Use the membership tools there to cancel or terminate the membership.

The privacy center says that is where you update your information or cancel the membership. Ending it deactivates the account and stops future emails. They keep the membership record for 5 years after the termination date.

Call member support

You want a person.

  1. 01Call +1-866-331-4722, or +1-727-785-0189.
  2. 02Or email membersupport@isc2.org.

Those lines are Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern. A different number, 877-863-0386, is for exams, not membership. Chat is Tuesday through Friday, 11 a.m. Singapore time until 3 p.m. Eastern.

Mail a notice

You want it on paper.

  1. 01Write that you are ending the membership, and include the email or member ID on the account.
  2. 02Mail it to Attn: Member Support, ISC2, Inc., 625 N. Washington Street, Suite 400, Alexandria, VA 22314.

The member policies use that street for Member Support. The contact page lists the same building as corporate headquarters for media, financial statements, and legal matters, and writes the street as 625 N Washington Street. Logo questions go to legal@isc2.org at the same street.

How to know it worked

  • The account is deactivated and future membership emails stop.
  • The record is kept for 5 years.

Watch out for

  • Certified members pay one annual maintenance fee of U.S. $135, due on the certification anniversary, even with more than one of the listed certifications. Certified in Cybersecurity only, and Associates of ISC2, pay U.S. $50 a year.
  • The pages that opened do not say the card is charged by itself. They say the fee is due each year and can be paid online, or by check or wire after you ask Member Support how.
  • If the fee is still unpaid after a 90-day grace period, the certification or associate designation is suspended, and you may no longer use it.

ISC2 refunds

  • Annual maintenance fee payments are not refundable. The amount can change.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel ISC2

  • You cannot log in, or do not remember the email

    The notice goes to ISC2 in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with ISC2 until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling ISC2

What people ask about ISC2.

How do I cancel an ISC2 membership?

Open the Member Dashboard and terminate the membership. Or call +1-866-331-4722. Mail goes to Attn: Member Support, ISC2, Inc., 625 N. Washington Street, Suite 400, Alexandria, VA 22314.

Is the annual fee refundable?

No. ISC2 says annual maintenance fee payments are not refundable.

Can you cancel ISC2 without me logging in?

Yes. The notice goes to ISC2 in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

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