Do it yourself
Cancel Hinge yourself
TLDR: If you paid Hinge directly, open the gear and choose Cancel Subscription, or cancel in Apple or Google Play at least 24 hours before renewal. You keep paid features until the term ends, and purchases are generally not refunded.
Cancel a Hinge payment
You paid Hinge directly, including Hinge payment powered by Stripe, on the website or in the app.
- 01Open the Hinge app.
- 02Tap the gear icon to open Account Settings.
- 03Tap Cancel Subscription and follow the prompts.
The terms also say to log in on the website or in the app, open Account Settings, and follow the cancel instructions. If you no longer have the app, Hinge says to cancel through Stripe with the email that receives Hinge subscription emails, even if that is not the email on your Hinge account.
Cancel in Apple settings
You subscribed with the App Store or your Apple ID.
- 01Open Settings.
- 02Tap your Apple account at the top.
- 03Tap Subscriptions.
- 04Tap Hinge, then Cancel Subscription.
Apple handles this cancellation, not Hinge. Deleting the app or your account does not cancel it. Cancel at least 24 hours before the renewal.
Cancel in Google Play
You subscribed on Google Play.
- 01Open the Google Play app.
- 02Go to Account, then Payments & Subscriptions, then Subscriptions.
- 03Find Hinge and follow the instructions to cancel.
Google handles this cancellation, not Hinge. Deleting the app or your account does not cancel it. Cancel at least 24 hours before the renewal.
Mail a cancellation notice
You want the cancellation in writing, including the short window in Hinge's terms.
- 01Write a signed and dated notice that says you are canceling this agreement.
- 02Include your name, the email or phone number on the account, and your order number.
- 03Mail it to Hinge, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225.
California and Ohio can also email hello@hinge.co, or fax 972-892-9570. If you subscribed with an Apple ID, Hinge says the cancellation has to go to Apple.
How to know it worked
- Hinge does not describe a cancellation number. Check Account Settings, or your Apple or Google subscriptions, and confirm the renewal is off.
- Cancel at least 24 hours before the next billing period. Apple, Google, and Hinge payment all require that.
- If you cancel and do not delete the account, you keep the paid features until the end of the current term.
Watch out for
- Hinge+ and HingeX renew until you cancel. Hinge says prices vary, and a promotional price can go up at the next renewal.
- Deleting the app does not cancel any plan. Deleting your account does not cancel an App Store or Google Play plan.
- Deleting your account does cancel a Hinge payment (Stripe) subscription immediately, and you lose whatever time is left. A new account does not get that time back.
- If you are paying in installments and cancel before those payments are finished, the terms say the rest of the balance stays due unless the law says otherwise.
- Cancelling does not delete your profile. Account deletion is separate.
Hinge refunds
- Hinge says purchases are generally nonrefundable, including unused time. Virtual items such as a Rose or Boost are final.
- In Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin, you may cancel without penalty before midnight of the third business day after you subscribed.
- An Apple ID refund is handled by Apple, at reportaproblem.apple.com or https://getsupport.apple.com.
- For any other purchase, mail the signed notice to the Dallas box. California and Ohio can also email hello@hinge.co.
Sources · checked 24 October 2026
