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Checked 28 October 2026

How to cancel Jack'd

Perry Street Software, Inc. sells Jack'd in the US, from Miami Beach, Florida. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Jack'd so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Jack'd until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Jack'd never cancels
Cancel Jack'd for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Jack'd

Fill out one short form. We mail an official termination letter to Jack'd's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Perry Street Software, Inc.929 Alton RoadSte 500Miami Beach, FL, 33139USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Jack'd subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Jack'd yourself

TLDR: Cancel Jack'd Pro in Apple, Google, or by contacting support if Stripe billed it, at least 48 hours before the period ends. Turning off auto-renew does not remove Pro until the date on the screen, and Jack'd cannot refund an App Store purchase.

Cancel an Apple subscription

Apple billed Jack'd Pro.

  1. 01Open Jack'd, tap Account, then Manage Subscription.
  2. 02When it asks to open the iTunes Store, tap Open, sign in if asked, select Jack'd Pro, and tap Cancel Subscription.
  3. 03Or open Settings, your name, iTunes & App Store, your Apple ID, View Apple ID, Subscriptions, and cancel.

It stops at the end of the current billing cycle. If Cancel Subscription is missing, auto-renew is already off and the title says Subscription expires on. The help page says to turn it off at least 48 hours before the renewal date. Jack'd cannot turn off an Apple renewal or issue a refund.

Cancel a Google Play subscription

Google billed Jack'd Pro.

  1. 01Open Jack'd, tap Account, Manage Jack'd Pro, Manage subscription, then Google Play.
  2. 02Tap Subscriptions, Jack'd, Cancel, and confirm.
  3. 03Or open the Play Store, Menu, My Apps, Subscriptions, and select Jack'd Pro.

The Android help page says it renews unless you cancel at least 48 hours before the period ends. Auto-renew stops right away. Access lasts until the Expires on date in Google Play.

Cancel a Stripe subscription

Stripe billed it. The Android help page says some plans from September 2016 through early 2023 were billed that way. The terms say Android can still be billed through Stripe.

  1. 01In Jack'd, tap Browse, then Account, then Settings, then Contact Jack'd Support.

How to know it worked

  • Turning off auto-renew does not remove Pro until the date on the screen.
  • It does not refund the purchase. The iPhone help page says Jack'd cannot issue a refund for an App Store plan.
  • Questions about a charge can go through https://support.jackd.com.

Watch out for

  • The privacy policy lists Perry Street Software, Inc., 929 Alton Road, Ste 500, Miami Beach, FL 33139. Legal mail is legal@perrystreet.com. Privacy questions on that page point to the SCRUFF support site, not to a Jack'd inbox.
  • If the subscription is not in Google Play, the help page says to check that you are in the same Google account that paid.
  • The terms say the standard app is free and Pro is an extra charge collected by the app store.

Jack'd refunds

  • The iPhone help page says disabling auto-renew does not refund the purchase, and Jack'd cannot issue that refund.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Jack'd

  • You cannot log in, or do not remember the email

    The notice goes to Jack'd in your name and address. No login, no password.

  • You cancelled in the app and the store still renewed

    An Apple or Google plan is cancelled in that store. Jack'd support cannot turn off an Apple renewal. A Stripe plan is a support request inside the app.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Jack'd until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Jack'd

What people ask about Jack'd.

How do I cancel Jack'd Pro?

If Apple billed you, open Account, Manage Subscription, and cancel in the store. Do it at least 48 hours before renewal. If Google billed you, use Manage Jack'd Pro, then Google Play. If Stripe billed you, contact Jack'd support inside the app.

Can Jack'd refund the App Store charge?

No. The help page says Jack'd cannot issue a refund for an Apple subscription. You keep Pro until the date already paid.

Can you cancel Jack'd without me logging in?

Yes. The notice goes to Jack'd in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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