Do it yourself
Cancel Ka'Chava yourself
TLDR: Open Manage subscription and click Cancel subscription, or contact support on a weekday. The plan stops renewing after you confirm, and the cancel article does not say the current shipment is refunded.
Cancel in Subscriptions
Ka'Chava bills the subscription.
- 01Log in.
- 02Click Subscriptions, then Manage subscription.
- 03Click Cancel subscription at the bottom.
- 04Pick a reason and click Cancel subscription again.
You can also reply to any Ka'Chava email with the words I want to cancel my subscription, or contact support by chat, email, or phone. Support hours are Monday through Friday, 9 a.m. to 6 p.m. EST. The phone on the terms is 1-855-668-7574. Email is support@kachava.com.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include your name, phone, and email.
- 02Mail it to Tribal Nutrition, LLC, 2755 Canyon Blvd, Boulder, CO 80302.
The terms say notices, and questions about pricing or complaints, go to that street. A Nevada registered agent is also listed for legal service. A cancellation uses Boulder.
How to know it worked
- The last step is Confirm by clicking Cancel subscription.
- The plan stops renewing after that.
Watch out for
- Support is closed on weekends. A weekday email or the account button still works.
Ka'Chava refunds
- The cancel article does not say the current shipment is refunded.
Sources · checked 28 October 2026

