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Checked 28 October 2026

How to cancel LifeMD

LifeMD, Inc. sells LifeMD in the US, from New York. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with LifeMD so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase LifeMD until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if LifeMD never cancels
Cancel LifeMD for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel LifeMD

Fill out one short form. We mail an official termination letter to LifeMD's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

LifeMD, Inc.236 Fifth AvenueSuite 400New York, NY, 10032USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the LifeMD subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel LifeMD yourself

TLDR: In the patient portal, open Billing and Card and select Cancel/Pause Subscription, or email weightloss@lifemd.com. No more membership fees are charged, you keep the services until the paid commitment ends, and unused fees are not refunded.

Cancel the weight-management membership

You are on the LifeMD Weight Management Program.

  1. 01Log in to the secure patient portal.
  2. 02Open My account.
  3. 03Open Billing & Card.
  4. 04Select Cancel/Pause Subscription.

You can also email weightloss@lifemd.com. After you cancel, no more membership fees are charged. The services stop when the paid commitment ends. Talk to the LifeMD clinician before you stop a medicine. The care team for account and shipping questions is weightloss@lifemd.com, Monday through Friday 8:00 a.m. to 11:59 p.m. Eastern, and Saturday and Sunday 8:00 a.m. to 6:00 p.m. Eastern, except holidays. Medical care hours are Monday through Thursday 8:00 a.m. to 11:00 p.m. Eastern, and Friday through Sunday 8:00 a.m. to 6:00 p.m. Eastern, except holidays. This is not a 24-hour service. In an emergency, call 911. Other customer care is (800) 852-1575 or patientcare@lifemd.com.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to LifeMD, Inc., 236 Fifth Avenue, Suite 400, New York, NY 10032.

The terms say questions can go there by US mail. A paper request should still be followed by the portal cancel so a renewal that is already set does not go through.

How to know it worked

  • No more weight-management membership fees are charged.
  • You keep the services until the paid commitment ends. There is no partial refund of that period.

Watch out for

  • Plans can renew every one, three, six, or twelve months.
  • Medicine is not included in the program fee unless you joined a sub-program that says the medicine is included. Otherwise you pay for it separately.
  • The terms say sales are final and not refunded, unless they say otherwise.
  • If the first visit finds you are not clinically eligible for any treatment in the program you joined, you may get a refund of the unused part of the fee.

LifeMD refunds

  • Cancelling before the term ends does not refund the part of the fee you have not used.
  • If LifeMD cancels an order you already paid because the price was wrong or the item is gone, they credit the card.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel LifeMD

  • You cannot log in, or do not remember the email

    The notice goes to LifeMD in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with LifeMD until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling LifeMD

What people ask about LifeMD.

How do I cancel LifeMD?

For the weight-management plan, log in, open My account, then Billing & Card, then Cancel/Pause Subscription. Or email weightloss@lifemd.com. Other account help is (800) 852-1575 or patientcare@lifemd.com. Mail goes to LifeMD, Inc., 236 Fifth Avenue, Suite 400, New York, NY 10032.

Do I keep the doctor after I cancel?

Only until the paid commitment ends. After that, the terms say you are not eligible for the program’s services, including prescriptions from that provider.

Can you cancel LifeMD without me logging in?

Yes. The notice goes to LifeMD in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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