Do it yourself
Cancel Oura yourself
TLDR: Open Manage membership and cancel at least one day before renewal. You keep the app until the period ends and the leftover time is not refunded, while only deleting the account erases your data.
Cancel in the app
Oura bills the membership.
- 01Open the Oura app.
- 02Tap the menu at the upper left, then Settings.
- 03Under Account, tap Manage membership.
- 04Cancel the membership.
You can also cancel in the Membership Hub, or open a ticket at support.ouraring.com. Do it at least one day before the renewal date. There is no pause. Deleting the account also cancels the membership and erases the data. Cancelling alone keeps the data.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Ouraring Inc., 415 Kearny Street, San Francisco, CA 94108.
The terms say questions and complaints can go to that street or to support@ouraring.com. They also say you can end the whole agreement with 30 days’ notice by opening a ticket. The membership page uses the one-day rule for the next charge.
How to know it worked
- The Membership Hub shows the membership as cancelled and offers a renew button.
- You keep the app until the end of the period you paid. If you cancel during the free first month, you are not charged.
Watch out for
- After the free month, the plan bills monthly or yearly until you cancel. The free month cannot be paused or restarted.
- A ring bought from a store is returned to that store. Cancel the membership yourself or it keeps billing.
- Switching monthly and yearly takes effect at the end of the current cycle.
Oura refunds
- A cancelled monthly or yearly plan is not refunded for the time left, including a prepaid year, after the free month.
- Someone outside the United States may get a full refund within 14 days if they have not logged in or started using the paid service.
Sources · checked 28 October 2026
