Do it yourself
Cancel quip yourself
TLDR: In Account Settings, opt out of auto-renewal. You can keep using the subscription until the current term ends, it does not renew, and fees are fully earned when paid.
Turn off auto-renewal
You can still sign in.
- 01Sign in at getquip.com.
- 02Open Account Settings.
- 03Opt out of auto-renewal for the subscription.
The terms say you can keep using the subscription until the end of the current term. It does not renew after that.
Email quip
A trial was charged after you cancelled in time. The terms give this address for that.
- 01Email help@getquip.com.
- 02Say the trial was charged after you cancelled, and give the email on the account.
How to know it worked
- The subscription runs to the end of the term you already have, then stops.
- All subscription fees are fully earned when they are paid.
- Keeping the plan, or not turning off auto-renewal, tells quip it can keep charging the card.
Watch out for
- Unless you opt out in Account Settings, a refill plan renews for the same length of time at the then-current price that is not a promo.
- The terms do not publish a brush or refill price. The price is the one shown when you sign up.
- A free trial has to be cancelled before it ends or the paid plan is charged. If it is charged after a timely cancel, email help@getquip.com.
- The terms do not publish a customer-service phone number.
quip refunds
- Subscription fees are fully earned when paid. The terms do not promise a refund of a term you already paid.
- A trial charged by mistake after you cancelled in time is something they tell you to email them about.
Sources · checked 28 October 2026

