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Checked 28 October 2026

How to cancel Native

Native sells its refill subscription in the US from San Francisco. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Native so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Native until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Native never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Native

Fill out one short form. We mail an official termination letter to Native's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Native201 California StreetSuite 450San Francisco, CA, 94111USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Native subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Native yourself

TLDR: Open Subscriptions and click Cancel subscription, or email support@nativecos.com, 1 to 2 business days before the next refill if that shipment should not go out. Rescheduling leaves the subscription on, and a first package can be returned or exchanged within 30 days of receiving it.

Cancel in Subscriptions

You can still sign in at nativecos.com.

  1. 01Log in and open Subscriptions.
  2. 02Click Manage this subscription.
  3. 03Scroll to the bottom and click Cancel subscription.

On a phone, the FAQ says to open the menu that says Order History, then Subscriptions. Last-minute changes need to reach Native 1 to 2 business days before the next refill.

Cancel by email

The account page will not finish.

  1. 01Email support@nativecos.com.
  2. 02Give the email on the account and say you want the subscription cancelled.
  3. 03Send it 1 to 2 business days before the next refill if that shipment should not go out.

How to know it worked

  • The FAQ says you can cancel at any time.
  • Rescheduling the next refill, or changing the scent, leaves the subscription on.
  • Texting STOP only stops marketing texts. It does not cancel the refill.

Watch out for

  • Subscribing on nativecos.com is 25% off products from deodorant to shampoo. The FAQ does not publish a dollar price for a refill. The price is the one shown when you subscribe.
  • A change has to reach them 1 to 2 business days before the next refill or that shipment can still go out.
  • The messaging terms say Native is located at 201 California Street, Suite 450, San Francisco, California 94111.

Native refunds

  • If you do not like your first package, email support@nativecos.com within 30 days of receiving it. Native says it will help you return or exchange it for a full refund, and it will pay return shipping on that first package.
  • Exchanges on a first order are available for 30 days after you receive it.
  • Mini and travel sizes, international orders, expedited shipping fees, and digital gift cards are not refundable.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Native
  • You cannot log in, or do not remember the email

    The notice goes to Native in your name and address. No login, no password.

  • You changed the scent and the refills kept coming

    The notice cancels the subscription. A scent change or a new date only edits the plan.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Native until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Native

What people ask about Native.

How do I cancel Native?

Log in, open Subscriptions, click Manage this subscription, and click Cancel subscription. Or email support@nativecos.com. Do it 1 to 2 business days before the next refill if that box should not ship.

How much do I save by subscribing?

The FAQ says subscribers get 25% off Native products on nativecos.com, from deodorant to shampoo.

Can you cancel Native without me logging in?

Yes. The notice goes to Native in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand Native off to us$14.95 once · we handle the rest

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