How to cancel Miacademy

Cancel a monthly plan

The membership renews every month. A year plan and a lifetime plan do not renew.

1. 01Open the account settings.
2. 02Cancel the renewal there. The terms do not name the button.

You can also email administration@miaplaza.com. The terms print a space on each side of the @. Or mail the letter below. The cancel takes effect at the end of the month you already paid. The renewal price stays at the price of your first month as long as the plan never lapses. If you cancel and start again, you pay the price then on the site.

Mail a notice

You want it on paper. The terms say to write here.

1. 01Write that you are cancelling, and include the parent email and the student’s name.
2. 02Mail it to Miaplaza, Inc., 1425 Stonegate Ct, Gardnerville, NV 89410-7622.

How to know it worked

• —A monthly plan keeps running until the paid month ends.
• —A yearly plan ends when its term ends. It does not renew. A lifetime plan is for one named student, on the platform you bought, and it does not renew.

Watch out for

• —Only the monthly plan is a subscription. The terms say a year plan and a lifetime plan are not.
• —A monthly plan can be paused for up to 90 days, twice in any 365 days. The student cannot use it while it is paused. A parent can turn it back on. A pause is not offered on a year plan, a lifetime plan, a classroom, a charter, or a state-funded plan.
• —A lifetime plan cannot be moved to another child. They can close it if they think it is being shared, and that does not create a refund.
• —One parent email controls the student. They do not pick sides in a family dispute.

Miacademy refunds

• —A refund needs all three: the purchase was in the last 30 days, the prepaid time left is not more than 30 days, and you paid Miaplaza directly.
• —They do not refund non-use, a classroom license, an installment plan, or a purchase made through someone else.