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Checked 28 October 2026

How to cancel Mometrix

Mometrix Test Preparation sells its courses in the US, from Beaumont, Texas. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Mometrix so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Mometrix until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Mometrix never cancels
Cancel Mometrix for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Mometrix

Fill out one short form. We mail an official termination letter to Mometrix's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Mometrix Test Preparation3195 Dowlen RdSte 101-414Beaumont, TX, 77706USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Mometrix subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Mometrix yourself

TLDR: Open My Subscription and click Cancel, or call 1-800-673-8175. You keep the course until the billing period ends, and a digital product can be returned within seven days of purchase.

Cancel the course

You have a Mometrix online course.

  1. 01Log in.
  2. 02Click My Account.
  3. 03Click My Subscription.
  4. 04Click Cancel.

You keep the course until the end of the current billing period. Then the content turns off. There is no Mometrix app in the Apple or Google store. The phone course is the website.

Call or email

You cannot find the button.

  1. 01Email support@mometrix.com with your name and order number.
  2. 02Or call 1-800-673-8175.

Phone hours are Monday through Friday, 9:30 a.m. to 5:00 p.m. Eastern, except major US holidays. They also answer email on Saturday. The fax is 1-866-235-0173. An order number gets priority.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include your name and order number.
  2. 02Mail it to Mometrix Test Preparation, 3195 Dowlen Rd, Ste 101-414, Beaumont, TX 77706.

How to know it worked

  • Access lasts until the billing period ends.

Watch out for

  • An ebook is for one person. It is not a file you download and print. The access email comes from ebookorders@mometrix.com, with the subject “Mometrix Order #, Here's Your Ebook.”

Mometrix refunds

  • The support page says a digital product can be returned within seven days of purchase, for any reason. A physical product can be returned up to one year after purchase.
  • The same page also says that if the materials do not pay for themselves in the test result you wanted, contact them for a full refund of the product price.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Mometrix

  • You cannot log in, or do not remember the email

    The notice goes to Mometrix in your name and address. No login, no password.

  • You cancelled and the lessons are still open

    That lasts until the end of the billing period. Then the content turns off.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Mometrix until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Mometrix

What people ask about Mometrix.

How do I cancel Mometrix?

Log in, open My Account, then My Subscription, and click Cancel. Or call 1-800-673-8175, Monday through Friday, 9:30 a.m. to 5:00 p.m. Eastern. Mail goes to Mometrix Test Preparation, 3195 Dowlen Rd, Ste 101-414, Beaumont, TX 77706.

Can I get a refund?

Digital products can be returned within seven days. Physical products can be returned for up to a year. Email support@mometrix.com with your name and order number.

Can you cancel Mometrix without me logging in?

Yes. The notice goes to Mometrix in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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