How to cancel Quizlet

Cancel on the website

You paid on the Quizlet website. This covers Quizlet Plus, Quizlet Plus Unlimited, Quizlet Plus for teachers, and the Family Plan.

1. 01Log in at quizlet.com.
2. 02Select Manage subscription under your profile picture. If you do not see it, the plan may not be set to renew.
3. 03Select Cancel auto-renewal.
4. 04Do this at least 24 hours before the renewal date.

Settings shows a renewal date while auto-renew is on, and an expiration date once it is off.

Cancel in the Quizlet app

You paid on the Quizlet website, and you are using the iOS or Android app.

1. 01Open the app and select Profile.
2. 02Select Your Settings, then Manage subscription.
3. 03Select Cancel auto-renewal, then Yes, finish canceling.
4. 04Do this at least 24 hours before the renewal date.

Cancel through Apple

You bought the subscription in the iOS app.

1. 01Cancel auto-renewal in the Apple App Store. A plan bought in the iOS app is cancelled there.
2. 02Do this at least 24 hours before the renewal date.
3. 03Wait for Apple's confirmation email.

Uninstalling the Quizlet app does not stop the charges.

Cancel through Google Play

You bought the subscription in the Android app.

1. 01Cancel auto-renewal in the Google Play Store. A plan bought in the Android app is cancelled there.
2. 02Do this at least 24 hours before the renewal date.
3. 03Wait for Google's confirmation email.

Uninstalling the Quizlet app does not stop the charges.

How to know it worked

• —On a plan Quizlet bills, Settings shows an expiration date once auto-renew is off. A renewal date means it is still on.
• —You keep the paid features until that date. The account then becomes free.
• —Paid Apple or Google? Their confirmation email is the proof. Quizlet's help pages say those emails come from the store.

Watch out for

• —Cancel at least 24 hours before the renewal date. The terms say at least 1 day before the term ends, or you are charged again.
• —Quizlet Plus and Quizlet Plus Unlimited renew monthly or yearly. Plus for teachers is yearly. The Family Plan is yearly, has no free trial, and renews unless you cancel it.
• —A group subscription lasts one year from the purchase date and does not renew.
• —After the paid plan ends, upgraded features stop. Your sets, folders, and classes stay. Editing a set can remove premium features you added to a term or definition.
• —A price change applies on the next renewal. Cancel before that date if you do not want the new price.

Quizlet refunds

• —The terms say subscriptions bought directly from Quizlet are non-refundable, except where the law requires a refund. A price drop or a later promotion is not a refund.
• —For a website purchase, Quizlet's help page says to contact them, enter the account email, choose a role, then Billing, then Request a refund.
• —They review the request and may refund it. If they do, they email you. A bank can take 5 to 10 business days to show the money.
• —Apple and Google purchases follow those stores' refund rules. The terms say Quizlet is not responsible for them.