Do it yourself
Cancel TopResume yourself
TLDR: Cancel in the account, or call 1-800-604-1929, though the terms do not name the button. It takes effect at the end of the paid term, and subscription services are not refunded.
Cancel in the account
The plan renews each month.
- 01Sign in.
- 02Cancel the subscription in the account.
The terms do not name the button. They say to log in or contact them. Cancellation takes effect at the end of the paid term. The FAQ says the first 4 weeks after the new resume is delivered are free, then $24.95 a month, and that you can cancel anytime.
Call or email
You want a person.
- 01Call 1-800-604-1929, weekdays 9 a.m. to 6 p.m. Eastern.
- 02Or email support@topresume.com.
The terms say complaints about the platform go to support@career.io. Texting STOP only stops texts.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to 410 Lexington Avenue, Suite 1402 - 1063, NY, NY 10170, Attn. Privacy.
That is the privacy-request address. The same policy lists the company's registered address as 420 Lexington Avenue, Suite 1402 – 1063, New York, NY 10170. A US privacy or account letter can use 410. Privacy questions can also go to privacy@career.io, or by phone at 1-888-884-1491.
How to know it worked
- The cancel takes effect at the end of the current paid term.
- The subscription fee is not refunded.
Watch out for
- A recurring charge continues until you tell them to stop. The terms say they do not need a new approval for each charge.
- The legal name is Talent Worldwide, Inc. in the terms and Talent Worldwide Inc. in the privacy policy.
TopResume refunds
- The terms say subscription services are not refunded.
- Resume-writing sales are final. If you do not get two times more interviews within 60 days of the finished resume, they rewrite it once, free, if you write within 180 days. Only some packages qualify.
- Coaching is different. A full refund applies if you cancel before the first coach meeting. Within 24 hours after that meeting, the refund is minus a $75 fee. That is not the $24.95 subscription.
Sources · checked 28 October 2026

