Do it yourself
Cancel ResumeLab yourself
TLDR: Sign in, open My Accounts, then My Settings, and use the cancel page, or call (888) 985-4543, and keep the cancellation-number email. They may refund you if you cancel before a trial ends, and after the trial refunds are not guaranteed.
ResumeLab charges show up as
- ResumeLab.com
- ResumeLab
- BLD*ResumeLab.com
- PayPal *RESUMELAB
Cancel in the account
You can still sign in.
- 01Go to the ResumeLab home page and sign in.
- 02Open My Accounts, then My Settings.
- 03Use the cancel page there.
They email a cancellation number. If it does not arrive, contact customer service again. The terms say that email is the proof.
Call or email
You cannot find the cancel page.
- 01Call (888) 985-4543.
- 02Or email contact@resumelab.com. Questions about the terms can go to support@bold.com.
The contact page lists Monday through Friday, 8 AM to 8 PM Central, Saturday 8 AM to 5 PM, and Sunday 10 AM to 6 PM. They say they answer within 24 hours.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to BOLD LLC, City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, PR 00968.
The terms say comments and complaints, and California questions, go to that address or to support@bold.com. Some notices can also go to Auxiliant S.à.r.l. in Luxembourg. A US cancellation goes to Guaynabo.
How to know it worked
- They email a cancellation number. Keep it.
- If the email never comes, the terms say to contact customer service again.
Watch out for
- The resume builder page says a 14-day full-access trial costs 2.70 USD. The terms say the renewal price is on the offer page, and that you are told the billing terms again on the receipt.
- A trial can be limited to one download, print, or email. Extra ones can be charged separately. Read the offer.
- If a payment fails, they can take a partial amount and charge the rest later, plus an administration fee of up to $2.50.
- A price change is told to you ahead of time. It shows on the next bill. Cancel before that bill if you do not want it.
- The terms say Auxiliant S.à.r.l., a Luxembourg company, may process the payment alongside BOLD.
ResumeLab refunds
- They may refund you if you cancel before a trial ends, when a trial is offered.
- After the trial, the terms say refunds are not guaranteed.
Sources · checked 28 October 2026

