Do it yourself
Cancel RYZE Superfoods yourself
TLDR: Open Manage Subscription, enter the email and access code, and cancel at least 24 hours before the next shipment, or email alex@ryzesuperfoods.com. After that window the order still goes out, and a first subscription order can be refunded within 30 days of the day you received it.
Cancel in the customer portal
You have the email from the order. The help center says you can cancel in the portal without a password.
- 01On ryzesuperfoods.com, open the menu and choose Manage Subscription.
- 02Enter the email used for the order.
- 03Enter the access code they email you.
- 04Open the Subscription tab and cancel the subscription.
Do this at least 24 hours before the next shipment, or that order still goes out.
Cancel by email
You want the request in writing. The terms list this address for customer support.
- 01Email alex@ryzesuperfoods.com.
- 02Give your name and the email on the order.
- 03Say you want to cancel your subscription.
Cancel by text
The terms list texting as a way to cancel.
- 01Text 617-221-3852.
- 02Give the email on the order.
- 03Say you want to cancel your subscription.
Cancel by direct message
The terms also list Instagram and Facebook.
- 01Message @ryzesuperfoods on Instagram or Facebook.
- 02Give the email on the order.
- 03Say you want to cancel your subscription.
- 04Save the reply.
How to know it worked
- Cancel at least 24 hours before the next shipment, or the terms say you still receive that order.
- Keep the email, text, or message reply.
- Skipping, delaying, or rescheduling leaves the subscription on. Cancel is the separate step.
Watch out for
- A new subscription bills every 30 days until you cancel. You can change that to 45 or 60 days in the portal. The terms say 90 or 120 days needs customer service.
- Cancel at least 24 hours before the next shipment. After that, the next order still goes out.
- If one card fails, the terms let them charge another card you have on file.
- They may not be able to change an order that is already placed and not yet shipped. Contact them as soon as you can. They do not guarantee it.
RYZE Superfoods refunds
- The money-back guarantee covers a first-time subscription order bought on ryzesuperfoods.com, within 30 days of the day you received it.
- Email alex@ryzesuperfoods.com to request it. The terms say approved refunds are the full purchase price, back to the same payment method.
- A later order follows their standard refund and return policy. Cancelling does not by itself refund a shipment already on the way.
Sources · checked 26 October 2026

