Do it yourself
Cancel Snap Kitchen yourself
TLDR: Cancel Snap Pass in the app before the weekly cutoff, typically Wednesday at 11:59pm Central. A cancel before the cutoff stops the next charge, a late cancel still sends the next delivery, and an order past the cutoff is not refunded.
Cancel in account settings
Snap Pass renews.
- 01Open the Snap Kitchen app.
- 02Open account settings.
- 03Cancel the subscription.
Do it before the weekly cutoff, which they say is typically Wednesday at 11:59 p.m. Central, or the next cycle is charged. A cancel after the cutoff starts after the next delivery or pickup. Meal changes and skips use the same cutoff. After the lock date, that order cannot be edited, skipped, or cancelled, and they do not give a refund or credit for it. Support is snapcare@snapkitchen.com. An on-demand order can be cancelled only before they start preparing it. Text STOP only ends texts.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Snap Kitchen, PO Box 340820, Lakeway, TX 78734.
The terms list that box as the mailing address, and they say a dispute notice goes there by US mail. A paper request still has to beat the weekly cutoff.
How to know it worked
- A cancel before the cutoff stops the next charge.
- A late cancel still sends the next delivery or pickup.
Watch out for
- Snap Pass is charged ahead of the delivery or pickup, weekly or on the cycle you agreed to, until you cancel.
- They email you before a fee change.
Snap Kitchen refunds
- An order past the cutoff is not refunded or credited.
- An on-demand order already being prepared is charged in full.
Sources · checked 28 October 2026

