How to cancel Sips by

Cancel in Settings

You can still sign in.

1. 01Log in to your Sips by account.
2. 02Open Settings.
3. 03Open Manage Subscription.
4. 04Choose Cancel Order.

The privacy policy gives those labels. The terms say a month-to-month subscription renews until you give notice, and the notice does not affect a charge they already submitted before they could act. They do not publish a clock time for that cutoff.

How to know it worked

• —The subscription fee is separate from using the site, which they say is free.
• —Prices on sipsby.com are in US dollars. The checkout is charged in US dollars.
• —A new subscription box can take up to 10 days to process, then 2 to 7 days to ship in the US. They say to expect it 12 to 17 days after the order date.

Watch out for

• —Texting STOP only stops text messages. It does not cancel the tea subscription.
• —Closing the account is a different request. The privacy policy says to use the contact page with the subject line Account Deactivation Request.
• —Written notices to the company go to Sips by, Attention: Legal Department, 8701 Wall St. STE 900, Texas 78754. The terms do not name a city on that line.
• —The box subscription is offered to residents of the United States and Canada.

Sips by refunds

• —Personalized Sips by Boxes, and products categorized as Tea Boxes, are not eligible for a refund or a return. If something is wrong with a box, the refund page says to contact them.
• —If you changed your mind about a tea, unopened tea can be returned within 30 days of receiving it for store credit. That exception is for tea, not for the subscription box.
• —A non-tea item that is unused and in its original packaging can be refunded. You pay the return shipping, and the original shipping fee is not refunded. Email support@sipsby.com about an incorrect or damaged item.