Do it yourself
Cancel Thistle yourself
TLDR: Open Meal Plan, select cancel your subscription, and confirm before 11:59pm Pacific on Thursday, or the next week is charged. Credits disappear when you cancel, and a processed meal order is not refunded.
Cancel from Meal Plan
Thistle bills the box.
- 01Log in and open Account, then Meal Plan.
- 02Select Pause or stop deliveries.
- 03Scroll down and select cancel your subscription.
- 04Pick a reason, select Cancel Subscription, then Confirm.
The terms say to open Meal Plan and click Cancel. The help article uses the longer path above. Do it before 11:59 p.m. Pacific on Thursday or the next week is charged. A green banner says which week the cancel starts. You can also email hello@thistle.co. Skipping is under Upcoming, then Deliveries.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Thistle Health Inc., Attn: General Counsel, 1345 4th Street, San Francisco, CA 94103.
The terms say a dispute notice goes there by certified mail or courier. A paper request still has to beat Thursday at 11:59 p.m. Pacific.
How to know it worked
- The Meal Plan page reloads with a green banner.
- An order already processed still ships. That fee is not refunded.
Watch out for
- Credits disappear when you cancel the meal plan.
- A free trial turns into a paid plan with no extra notice unless you cancel first.
- Text MENU to 1-855-525-0580 for a billing reminder. Text STOP only ends texts.
Thistle refunds
- A processed meal order is not refunded.
- A problem with a delivery: email within 7 days. They may replace it, credit it, or refund it. That is their choice.
Sources · checked 28 October 2026

