Do it yourself
Cancel Super Coffee yourself
TLDR: Cancel in the account after the first order arrives, or email PETCARE@KITULIFE.COM if you cannot sign in, though the terms do not name the button. Amounts charged before a cancel are not refunded, the drinks cannot be returned, and a cancel before the first order arrives might still let that order ship.
Cancel in your account
You have already received the first order, and the next charge has not happened.
- 01Log in at drinksupercoffee.com.
- 02Manage the plan in the account and cancel it.
The terms say the extra pause and cancel rules are in that password-protected account area. They do not name the button.
Cancel by email
You cannot get into the account.
- 01Email PETCARE@KITULIFE.COM. The terms also print it with a space, as PETCARE@KITU LIFE.COM.
- 02Say you want the plan cancelled, and give the email on the account.
The terms also list family@drinksupercoffee.com as the company email. The privacy page uses that address for questions about the policy. Texting HELP does not opt you out of texts, and it is not the cancel line.
How to know it worked
- Plans renew weekly, every two weeks, or monthly, whichever you picked, until you cancel.
- The first charge is only the first delivery. Later charges follow the plan.
- A pause has to be in before the next charge date. They email that date at least 24 hours ahead. The charge is typically 4 to 5 days before the expected delivery, and it can vary.
- Money already charged is not refunded. A pause or cancel may not stop an order that was already charged.
Watch out for
- If you cancel before the first order arrives, that order might still ship and might not be refunded. They say they will tell you which way it went. It depends on production and any promotion.
- If they change the price, cancel before the new price starts or the new price applies.
- The drinks are only sold in the United States and US territories.
- The site is not for anyone under 18. The privacy page also says it is not for anyone under 13.
- The terms say the company is at Kitu Life, 1412 Broadway, Fl 21, New York, NY 10018. The privacy page says to write 1005 E St Elmo Rd, Building 1, Austin, TX 78745.
Super Coffee refunds
- Amounts charged before a pause or cancel are not refunded.
- The drinks are perishable and cannot be returned or exchanged. Refunds are only if they decide to give one.
- If a case is missing or damaged, tell them within 30 days of the purchase date. A credit after an investigation is their choice. Repeat claims can get the membership cancelled.
Sources · checked 28 October 2026
