How to cancel Universal Yums

Cancel on the Subscriptions tab

Universal Yums bills the box.

1. 01Log in.
2. 02Open the Subscriptions tab. The cancel answer also calls it the Subscription tab.
3. 03Tap Cancel Subscription on that plan.

A month-to-month plan is charged the day you sign up, then on the 1st of each month starting with the second box. An annual plan is charged for the year up front, then once a year. Cancelling an annual plan stops the next renewal. It does not refund the year, and boxes already paid still ship. Do a pause before the 1st of the month you want to skip. A pause can last up to 3 months. Support is support@universalyums.com. A gift is paid up front and cannot be cancelled. Text STOP to +1 833-269-0618 only ends texts.

Mail a notice

You want it on paper.

1. 01Write that you are cancelling, and include the email on the account.
2. 02Mail it to Universal Yums LLC, 9 Woodland Road, Unit C, Roseland, NJ 07068.

The terms say that is the principal place of business. A paper request still has to beat the 1st or that month is charged. An address change needs 24 hours before the 1st.

How to know it worked

• —New charges stop.
• —Boxes you already paid for still arrive.

Watch out for

• —Boxes generally ship between the 8th and the 15th.
• —A failed renewal is retried every few days for two weeks.
• —If a payment fails at signup and is not fixed within 7 days of their email, they may end the plan.
• —A price change on a subscription is emailed at least 10 days before the next charge.
• —Pausing clears countries you picked under Plan My Own Itinerary. After that you get a mystery box.

Universal Yums refunds

• —They do not take returns.
• —A refund is rare and is their choice.
• —If they stop selling a prepaid gift or annual plan, they refund the months left.
• —Cancelling an annual plan does not refund the year you already paid.