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Checked 28 October 2026

How to cancel Ultimate Guitar Pro

Ultimate Guitar USA LLC sells Ultimate Guitar in the US, from San Francisco. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Ultimate Guitar Pro so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Ultimate Guitar Pro until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Ultimate Guitar Pro never cancels
Cancel Ultimate Guitar Pro for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Ultimate Guitar Pro

Fill out one short form. We mail an official termination letter to Ultimate Guitar Pro's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Ultimate Guitar USA LLC268 Bush Street#3044San Francisco, CA, 94104USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Ultimate Guitar Pro subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Ultimate Guitar Pro yourself

TLDR: On the desktop site, open Subscriptions and choose Turn off auto-renewal at least 24 hours before the period ends, or cancel in Apple, Google, or Huawei if you subscribed there. Turning auto-renew off keeps access until the period ends, cancelling a trial ends access right away, and cancelling does not by itself issue a refund.

Turn off auto-renew

You bought the plan on the website.

  1. 01Log in on the desktop website. The subscription does not show on the mobile site.
  2. 02Open Subscriptions in the left menu.
  3. 03Select the plan and click details, then manage.
  4. 04Choose Turn off auto-renewal, or Cancel trial and benefits.
  5. 05Confirm, pick a reason, and submit the feedback.

You can download a cancellation confirmation email. It does not download by itself. Finish the last confirmation. If you stop early, auto-renew stays on. Do it at least 24 hours before the period ends. The charge for a renewal can happen within those 24 hours. An email notice arrives about 30 days before the renewal date.

Cancel an iPhone or iPad plan

Apple billed you.

  1. 01Open the App Store subscription for Ultimate Guitar.
  2. 02Cancel it there.

A plan has to be cancelled on the platform where it started. Android uses Google Play. Huawei uses AppGallery.

Email support

You need a refund, or the button is missing.

  1. 01Email support@ultimate-guitar.com.
  2. 02Or use the help center at help.ultimate-guitar.com.

The terms say there is no customer support by phone or fax. The copyright-agent phone is not the support line.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to Ultimate Guitar USA LLC, 268 Bush Street, #3044, San Francisco, CA 94104.

The privacy policy says questions or complaints about that policy go to that address or to privacy@ultimate-guitar.com. A copyright notice uses the same street. The DMCA page writes it as Suite 3044.

How to know it worked

  • Turning auto-renew off keeps access until the end of the period you paid. The plan shows Auto-Renew Off.
  • Cancelling a trial ends access right away. A trial is not a paid subscription.

Watch out for

  • Plans can be monthly, quarterly, twice a year, or yearly. The help center does not print one US price. The price is shown when you try the plan, and it can change by country, sale, and store.
  • Pause is not a cancel. A paused plan stays active and renews again when the pause ends.
  • A monthly cancel does not refund the current month. The account becomes free after that month. For a longer plan cancelled in the first 14 days, the terms say you get back the difference between that plan's fee and the current monthly fee, and the account becomes free at the end of 30 days.

Ultimate Guitar Pro refunds

  • Cancelling does not by itself issue a refund. For a website purchase, email support@ultimate-guitar.com. Apple and Google refunds go to those stores.
  • The terms say fees are not refundable, except the 14-day difference for a non-monthly plan.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Ultimate Guitar Pro

  • You cannot log in, or do not remember the email

    The notice goes to Ultimate Guitar in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Ultimate Guitar until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Ultimate Guitar Pro

What people ask about Ultimate Guitar Pro.

How do I cancel Ultimate Guitar?

On the desktop site, open Subscriptions, then details, then manage, then Turn off auto-renewal. App-store plans are cancelled in that store. Mail goes to Ultimate Guitar USA LLC, 268 Bush Street, #3044, San Francisco, CA 94104.

Does a trial end right away?

Yes. The help article says cancelling a trial ends access immediately.

Can you cancel Ultimate Guitar without me logging in?

Yes. The notice goes to Ultimate Guitar in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand Ultimate Guitar Pro off to us$14.95 once · we handle the rest

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