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Checked 26 October 2026

How to cancel Udemy

Udemy, Inc. sells the Personal Plan and other Udemy subscriptions. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Udemy so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Udemy until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Udemy never cancels
Cancel Udemy for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Udemy

Fill out one short form. We mail an official termination letter to Udemy's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Udemy, Inc., Attn: Legal600 Harrison Street3rd FloorSan Francisco, CA, 94107USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Udemy subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Udemy yourself

TLDR: On Udemy.com, open Subscriptions and select Cancel subscription, or Cancel trial, and if you subscribed in the app, cancel in Apple or Google because Udemy cannot. A trial cancelled in time is not charged, website plans are not refunded unless the law requires it, and course progress is lost when it ends.

Cancel on your Subscriptions page

You subscribed on Udemy.com in a browser.

  1. 01Sign in at Udemy.com.
  2. 02Open the menu at the top right and go to your Subscriptions page.
  3. 03Select Cancel subscription.

The page shows the next payment date, the charge, and the payment method. Udemy says to contact Udemy Support first if you have a question before you cancel.

Cancel a free trial

The subscription is still in a free trial.

  1. 01Open the Subscriptions page.
  2. 02Find the trial and select Cancel trial.
  3. 03The page shows when the trial ends and what the fee will be.

Udemy says you can cancel a trial at any time without being charged. After the trial, it converts to the subscription fee plus tax.

Cancel a subscription from the Udemy app

You subscribed in the Udemy app on iOS or Android.

  1. 01In the app, tap Account at the bottom, then Subscriptions or Manage subscription.
  2. 02Tap Manage subscriptions.
  3. 03Udemy sends you to the Apple or Google Play settings for that device.

Apple or Google Play processes these payments. Udemy says it cannot cancel the subscription for you or change the payment method. Contact Apple or Google Play if those settings fail.

How to know it worked

  • You keep subscription content until the final date of the billing period, shown on your Subscriptions page.
  • Udemy says course progress and certificate access are lost if the subscription is cancelled or expires.
  • A one-time Marketplace course is a different purchase. Udemy says that purchase gives lifetime access to that course alone.

Watch out for

  • Udemy says the Personal Plan fee varies by the location of the account and by promotions. The amount and the billing date are on your Subscriptions page. Udemy does not publish one US price for every learner.
  • A free trial is only for new subscribers. If you have had the Personal Plan before, monthly or annual, Udemy says you do not qualify. The trial is also missing in some places.
  • You cannot switch a monthly Personal Plan to an annual one, or the other way, while it is active. Cancel, wait until it expires, then buy the other length.
  • Udemy says you cannot pause a Personal Plan.
  • If you subscribed to the Personal Plan in the mobile app, Udemy says you cannot upgrade that plan to Personal Plan + Learn AI with Google in the app. Cancel it, wait until it expires, then subscribe on the web.

Udemy refunds

  • Udemy says subscription plans bought on Udemy.com do not include a 30-day satisfaction guarantee, and it does not give refunds or partial refunds unless the law requires one.
  • Cancel a free trial before it ends and Udemy says you are not charged.
  • Where a local law gives a refund, Udemy decides that from the country on the account.

Sources · checked 26 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Udemy

  • You cannot log in, or do not remember the email

    The notice goes to Udemy in San Francisco in your name and address. No login, no password.

  • A free trial turned into a subscription charge

    The notice dates the cancellation. That is the record you need if the trial ended and the fee was charged.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Udemy until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Udemy

What people ask about Udemy.

I bought one Udemy course. Is that this subscription?

No. Udemy says a Marketplace course is a one-time purchase with lifetime access to that course. The Personal Plan is a subscription. You have access to its catalog only while the plan is active.

How much is the Personal Plan?

Udemy says the fee depends on your account location and on promotions. Open your Subscriptions page for the amount and the next billing date.

I cancelled and I am still being charged. What now?

Check the Subscriptions page for the final date of the billing period. You can still be charged for the current period. An app subscription is cancelled by Apple or Google Play, and Udemy says it cannot cancel that one. For a formal record, we send Udemy a dated notice with proof of delivery.

Can I get a refund from Udemy?

Udemy says subscriptions bought on Udemy.com are not refunded unless the law requires it. A free trial can be cancelled before it ends so the fee is not charged.

Can you cancel a Udemy subscription without me logging in?

Yes. The notice goes to a Udemy subscription in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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