Do it yourself
Cancel Wayground yourself
TLDR: Open Settings, then Manage plan, and click Cancel plan, which only stops the next renewal and cannot be undone. The Individual plan is $18 a month, billed annually at $216, it stays through the billing cycle, and time already paid is not refunded.
Cancel the Individual plan
You pay for the personal plan, formerly called Super.
- 01Sign in.
- 02Click your profile icon at the bottom left.
- 03Click Settings.
- 04In the plan details, click Manage plan.
- 05Click Cancel plan and confirm.
This only stops the next renewal. It cannot be undone. If the plan already renewed, email support@wayground.com. A School or District plan is cancelled by that same email. A business help article says Settings is in the left menu, then Cancel Plan at the bottom.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Quizizz Inc. dba Wayground, 3110 Main St., Building C, Santa Monica, CA 90405, Attention: Data Privacy.
The privacy policy says questions about that policy go to that address or to privacy@quizizz.com. Other questions can go to the data protection officer, Connor Pierson, by the same mail or email.
How to know it worked
- The plan stays through the end of the billing cycle, then does not renew.
- The time already paid is not refunded.
Watch out for
- The Individual plan is $18 a month, billed annually at $216.
- A paid period renews by itself unless you cancel before it ends. A trial becomes a paid plan the day after the trial ends unless you cancel first.
- Once a period is paid, the terms say that period cannot be cancelled.
Wayground refunds
- The terms say amounts already paid are not refunded, including if the price later drops.
- If a teacher paid for Super and the school or district later buys a plan in the same academic year, Wayground says it will reimburse that teacher.
Sources · checked 28 October 2026
