Do it yourself
Cancel Wolfram|Alpha yourself
TLDR: If Wolfram billed you, cancel Pro at account.wolfram.com, and if an app store billed you, cancel there, because Wolfram cannot change that plan. The Pro terms say you will not receive a refund, and Pro stays on for the rest of the billing cycle.
Cancel a plan bought on the web
Wolfram billed you.
- 01Sign in at account.wolfram.com.
- 02Change or cancel the Pro plan there.
The contact page says the same job is on your account, under subscription and billing. A monthly plan is charged on the same day of the month you started. An annual plan is charged on the anniversary. The terms also allow a semiannual charge.
Cancel a plan bought in an app
An app store billed you.
- 01Open the store where you bought Pro.
- 02Cancel the subscription there.
Wolfram says it cannot change an app-store plan. You have to use that store.
Mail a notice
You want it on paper. The store or account still has to turn the renewal off.
- 01Write that you are cancelling Pro, and include the email on the account.
- 02Mail it to Wolfram, Attn: Legal Department, 100 Trade Center Drive, Champaign, IL 61820-7237.
The privacy policy linked from Wolfram|Alpha says questions about that policy can go there or to myprivacy@wolfram.com. Marketing email can also be stopped by calling 1-800-WOLFRAM. That call is not described as cancelling Pro. The Pro contact page does not print a street.
How to know it worked
- You are not refunded.
- Pro stays on for the rest of the billing cycle.
Watch out for
- The pricing page that loaded showed euros: Pro billed €63.00 a year, and Pro Premium billed €105.00 a year. Basic is free with a sign-in. A different copy of the page showed dollar figures that were not tied to a plan. Use the price on your own account.
- The general terms name Wolfram Alpha LLC. The mail line says Wolfram.
Wolfram|Alpha refunds
- The Pro terms say you will not receive a refund. Fees, charges, and unused credits are not refundable.
Sources · checked 28 October 2026

