Do it yourself
Cancel ABCmouse yourself
TLDR: In the ABCmouse app, open Settings and select Cancel Membership, or cancel in Apple or Google if that store bills you. Charges are final, but you keep access until the paid period ends.
Cancel in the app
You signed up on ABCmouse.com with a card, PayPal or Apple Pay, and Age of Learning bills you.
- 01Open the ABCmouse app and sign in.
- 02Tap the avatar at the top left, then Settings at the bottom left. You may need a birth year or password.
- 03Select Manage My Account.
- 04On Membership Details, select Cancel Membership at the bottom.
- 05Pick a reason, then Continue to Cancel.
- 06On the benefits screen, select Continue to Cancel, then Confirm Cancelation.
A monthly plan billed to a card also offers Pause for 1, 2 or 3 months. That is not cancel. Keep Learning keeps the membership. The next bill date is also under Settings, then Manage My Account, on the ABCmouse website.
Cancel through Apple or Google
An app store bills you. Age of Learning cannot stop that charge.
- 01Cancel the ABCmouse subscription in the store that charges you, before the next billing date.
- 02Keep that store's confirmation. Cancelling inside ABCmouse does not stop a store charge.
Cancel ABCmouse Classic
You still sign in with an ABCmouse Classic login.
- 01Cancel the Classic account, not the newer ABCmouse app.
- 02ABCmouse's help center has a separate Classic guide. The new-app steps will not end a Classic plan.
How to know it worked
- ABCmouse emails a cancellation confirmation. Check spam. No email means it may still be active.
- The confirmation screen shows the date access ends. Using the app until that date does not restart billing.
- If the site dumps you on the homepage with no message, look for the email before assuming it worked.
Watch out for
- Stopping use, deleting the app, deleting the account, or removing the card does not cancel.
- Pause holds a monthly card plan for 1, 2 or 3 months. Billing starts again after that.
- Adventure Academy is a separate subscription. So is a second ABCmouse login on another email. Each one has to be cancelled on its own.
- You can use free ABCmouse Basic without a card, but only after the paid plan is actually cancelled.
ABCmouse refunds
- ABCmouse says every subscription charge is final. It does not refund unused time, and it does not prorate.
- You keep access until the end of the period you already paid for.
- Billed by Apple, Google or another store? Age of Learning cannot stop or refund that charge, so ask the store.
Sources · checked 19 October 2026

