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Checked 24 October 2026

How to cancel EA Play

Electronic Arts Inc. runs EA Play for people in the United States. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with EA Play so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase EA Play until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if EA Play never cancels
Cancel EA Play for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel EA Play

Fill out one short form. We mail an official termination letter to EA Play's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Electronic Arts Inc., Attn: Legal Department209 Redwood Shores ParkwayRedwood City, CA, 94065USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the EA Play subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel EA Play yourself

TLDR: If EA billed you, open Subscriptions and select Cancel membership, or cancel with PlayStation, Xbox, Steam or the Epic Games Store if they billed you. You keep it until the next billing date, and the membership is not refundable.

Cancel on EA.com

You bought EA Play from EA on PC.

  1. 01Go to your EA Account and sign in with the account you used to join EA Play.
  2. 02Select the Subscriptions and Memberships tab.
  3. 03Under Your membership, select Cancel membership.
  4. 04On the next page, select Cancel membership again.

You keep the membership until the next billing date, listed under Billing information in the EA Play tab. The card stays on the account until that date, and you can reverse the cancellation until then.

Cancel on PlayStation

Sony bills the membership.

  1. 01Sign in to your PlayStation account.
  2. 02Select Subscription.
  3. 03Select Turn Off Auto-Renew next to EA Play.

EA's US terms say a PlayStation purchase renews at the then-current price until you cancel with Sony. For North America, those terms list SIEA Consumer Support at (+1) 877-971-7669. Price and billing questions go to PlayStation Support. To end the membership immediately, ask PlayStation Support to cancel it.

Cancel on Xbox

Microsoft bills the membership.

  1. 01Sign in to your Microsoft account.
  2. 02Choose Services & subscriptions.
  3. 03Choose Manage next to EA Play.
  4. 04Cancel the membership.

To end it immediately, ask Xbox Support. Price and billing questions go to Xbox Support, not EA.

Cancel on Steam

You bought EA Play on Steam.

  1. 01EA's US terms list Steam as a store that sells EA Play. Renewal payments are taken for that purchase.
  2. 02Cancel the membership with Steam. A membership on one platform does not work on another.
  3. 03If cancelling on Steam goes wrong, EA says to contact Steam support.

Cancel in the Epic Games Store

You bought EA Play in the Epic Games Store.

  1. 01EA's US terms list the Epic Games Store as a store that sells EA Play. Renewal payments are taken for that purchase.
  2. 02Cancel the membership with Epic. A membership on one platform does not work on another.
  3. 03If cancelling there goes wrong, EA says to contact Epic support.

Cancel through EA Help

EA billed you, and you want EA to take the request.

  1. 01EA's terms of sale say you can cancel by contacting Customer Support at help.ea.com.
  2. 02The user agreement says the same: contact EA's Customer Service Department at help.ea.com.
  3. 03Give the email on the EA Account and say you want the EA Play membership cancelled.

How to know it worked

  • On EA.com, the membership lasts until the next billing date shown in your account. Cancel before that date or it renews.
  • On PlayStation, Xbox, Steam, or the Epic Games Store, that store's confirmation is the proof. EA says it does not handle those cancellations.

Watch out for

  • The EA Play page lists EA Play at $5.99 a month or $39.99 for a full year, and EA Play Pro at $16.99 a month or $119.99 for a full year. Payment renews each month or year. EA accepts credit, debit, or Paypal.
  • Where a free trial applies, EA bills the membership fee when the trial ends. Cancel during the trial to avoid the charge.
  • A membership bought on one platform does not unlock EA Play on another.
  • When the membership ends, Play List games stop unless you own them. You keep your game progress, and you keep purchases made with the 10% member discount.
  • On Xbox, some online features also need Xbox Game Pass. On PlayStation, some need PlayStation Plus. Those are separate from the EA Play charge.

EA Play refunds

  • EA's terms of sale say there is no refund unless EA expressly allows one, aside from rights the law already gives you.
  • The cancel page says EA Play memberships are not refundable, with some exceptions. The example it gives: upgrading to EA Play Pro on the EA app refunds the remaining paid time on the first membership.
  • Cancel a free trial before it ends and the US terms say you are not charged.

Sources · checked 24 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel EA Play

  • You cannot log in, or do not remember the email

    The notice goes to EA's legal department in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • A free trial was about to become a paid membership

    The notice dates the cancellation, which is what you need before the trial turns into a charge.

  • PlayStation, Xbox, Steam, or the Epic Games Store billed the membership

    The notice names the store that took the payment, so there is a record of who was told.

  • You would rather not chase support

    We post and email the notice, then follow up with EA until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling EA Play

What people ask about EA Play.

How much is EA Play?

EA's page lists EA Play at $5.99 a month or $39.99 for a year, and EA Play Pro at $16.99 a month or $119.99 for a year. It renews for whichever plan you chose, by credit, debit, or Paypal.

I cancelled EA Play and I am still being charged. What now?

Check that you cancelled before the next billing date, and on the store that billed you. EA does not cancel a PlayStation, Xbox, Steam, or Epic Games Store membership. For a formal record, we send Electronic Arts a dated notice with proof of delivery.

Can I get a refund from EA Play?

The cancel page says memberships are not refundable, except in some cases. Upgrading to EA Play Pro on the EA app refunds the remaining paid time on the first membership. A free trial cancelled before it ends is not charged.

Does cancelling delete my games?

No. EA says you keep your game progress if you do not delete the save files. Play List games stop when the membership ends, unless you own them another way. Purchases you made with the member discount stay yours.

Can you cancel EA Play without me logging in?

Yes. The notice goes to EA Play in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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