Do it yourself
Cancel ABCya yourself
TLDR: On ABCya.com, open Manage Your Account and cancel before midnight Eastern on the last day of the cycle, or turn off auto-renew in Apple, Google, or Amazon if they bill you. Fees already paid are not refunded, though a website purchase can be asked back within 30 days.
Cancel a plan ABCya bills
You subscribed on ABCya.com, not in an app store.
- 01Open Manage Your Account.
- 02Select Cancel my subscription, or the similar button, and follow the screens.
Do it before 12:00 a.m. Eastern Time on the last day of the current billing cycle, or the next cycle is charged. The key points say you keep access for the rest of the period you paid. A later paragraph on the same payment page says access ends immediately. Fees are prepaid.
Cancel an app-store plan
Apple, Google, or Amazon billed it.
- 01Turn off auto-renew in that store, by the deadline that store sets.
- 02In the app, Parents & Teachers, then Membership Status, then Manage, opens the store account.
The billing relationship is with the store. The payment terms link Apple, Google Play, and Amazon’s own manage-subscription pages. They do not print the clicks.
Mail a notice
You want the notice the terms require.
- 01Write that you are cancelling the subscription, and include the name and email on the account.
- 02Send it by certified mail to ABCya, LLC, c/o IXL Learning, Inc., 777 Mariners Island Blvd., Suite 600, San Mateo, CA 94404, and email a copy to legalnotices@ixl.com.
The privacy page spells the company ABCya.com LLC and the suite as #600, at the same street.
How to know it worked
- A monthly plan renews each period until you cancel. Some other plans end unless you renew them.
- You cannot switch plan type without cancelling and starting a new one.
- A new month bills on the same calendar day you started. If that day does not exist, it bills on the last day of the month. March 31 bills next on April 30.
Watch out for
- A declined card ends the subscription after the last period you paid. You would have to sign up again.
- A fee change takes effect at the next renewal after they post the new payment terms. They may also email the address on the account.
- Prices are in US dollars unless the site says otherwise.
ABCya refunds
- The payment terms say fees already paid are not refunded.
- The terms of use say you can ask for a full refund within 30 days of the purchase date if you bought it on ABCya.com. That guarantee does not cover Apple or Google.
Sources · checked 28 October 2026
