Do it yourself
Cancel ACM yourself
TLDR: Sign in to myACM, open My Wallet, and unsubscribe from automatic renewal, or call 1-800-342-6626 if you want the membership itself cancelled. Turning off the automatic charge is not the same as ending the membership.
Leave automatic renewal
You opted in.
- 01Sign in to myACM.
- 02Click My Wallet.
- 03Unsubscribe from the Automatic Renewal Program.
The card is charged during the month your membership expires. Only an active Professional or SIG member can enroll. To cancel the membership itself, not just the automatic charge, contact Member Services.
Call or email
You want the membership cancelled, not only the auto-charge.
- 01Call 1-800-342-6626 in the US or Canada.
- 02Or email acmhelp@acm.org.
Office hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The renewal page says US Eastern time. The contact page does not name a time zone. The global number is +1 212 626-0500.
Mail a notice
You want it on paper.
- 01Write that you are leaving automatic renewal, or cancelling the membership, and include the member email.
- 02Mail it to ACM Member Services Department, 1601 Broadway, 10th Floor, New York, NY 10019-7434.
Payments by mail go to a different box: Association for Computing Machinery, Inc., General Post Office, P.O. Box 30777, New York, NY 10087-0777. A membership question uses the Broadway address.
How to know it worked
- The FAQ says to unsubscribe in My Wallet, or to ask Member Services to cancel.
- It does not say whether the year you already paid ends on that day.
Watch out for
- Professional membership is $99. With the Digital Library Premium it is $198. Student membership is $19, or $42 with the Digital Library Premium. A joint society membership is $79. Retired members who are at least 60 and have been members for the last 10 years pay $74. A renewing member in personal financial hardship pays $50. The first year after graduation is $49.
- If dues stay unpaid for 15 days after they are due, the bylaws say the membership lapses.
- A 2013 website terms page says a subscription renews unless you cancel before the period ends. The membership FAQ says automatic renewal is optional and is changed in My Wallet.
ACM refunds
- The membership FAQ does not state a refund. The 2013 website terms say optional paid-service fees are not refundable.
Sources · checked 28 October 2026

