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Checked 28 October 2026

How to cancel ACM

Association for Computing Machinery, Inc. runs ACM membership in the US, from New York. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with ACM so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase ACM until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if ACM never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel ACM

Fill out one short form. We mail an official termination letter to ACM's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

ACM Member Services Department1601 Broadway10th FloorNew York, NY, 10019-7434USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the ACM subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel ACM yourself

TLDR: Sign in to myACM, open My Wallet, and unsubscribe from automatic renewal, or call 1-800-342-6626 if you want the membership itself cancelled. Turning off the automatic charge is not the same as ending the membership.

Leave automatic renewal

You opted in.

  1. 01Sign in to myACM.
  2. 02Click My Wallet.
  3. 03Unsubscribe from the Automatic Renewal Program.

The card is charged during the month your membership expires. Only an active Professional or SIG member can enroll. To cancel the membership itself, not just the automatic charge, contact Member Services.

Call or email

You want the membership cancelled, not only the auto-charge.

  1. 01Call 1-800-342-6626 in the US or Canada.
  2. 02Or email acmhelp@acm.org.

Office hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The renewal page says US Eastern time. The contact page does not name a time zone. The global number is +1 212 626-0500.

Mail a notice

You want it on paper.

  1. 01Write that you are leaving automatic renewal, or cancelling the membership, and include the member email.
  2. 02Mail it to ACM Member Services Department, 1601 Broadway, 10th Floor, New York, NY 10019-7434.

Payments by mail go to a different box: Association for Computing Machinery, Inc., General Post Office, P.O. Box 30777, New York, NY 10087-0777. A membership question uses the Broadway address.

How to know it worked

  • The FAQ says to unsubscribe in My Wallet, or to ask Member Services to cancel.
  • It does not say whether the year you already paid ends on that day.

Watch out for

  • Professional membership is $99. With the Digital Library Premium it is $198. Student membership is $19, or $42 with the Digital Library Premium. A joint society membership is $79. Retired members who are at least 60 and have been members for the last 10 years pay $74. A renewing member in personal financial hardship pays $50. The first year after graduation is $49.
  • If dues stay unpaid for 15 days after they are due, the bylaws say the membership lapses.
  • A 2013 website terms page says a subscription renews unless you cancel before the period ends. The membership FAQ says automatic renewal is optional and is changed in My Wallet.

ACM refunds

  • The membership FAQ does not state a refund. The 2013 website terms say optional paid-service fees are not refundable.

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel ACM
  • You cannot log in, or do not remember the email

    The notice goes to ACM in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with ACM until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling ACM

What people ask about ACM.

How do I stop ACM from renewing?

Sign in to myACM, open My Wallet, and unsubscribe from automatic renewal. To cancel the membership, call 1-800-342-6626 or email acmhelp@acm.org. Mail goes to ACM Member Services Department, 1601 Broadway, 10th Floor, New York, NY 10019-7434.

Does every member get charged automatically?

No. Automatic renewal is something you opt into.

Can you cancel ACM without me logging in?

Yes. The notice goes to ACM in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Hand ACM off to us$14.95 once · we handle the rest

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