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Checked 26 October 2026

How to cancel Wild Alaskan

Wild Alaskan, Inc. runs Wild Alaskan Company in the US, from Brooklyn, New York. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Wild Alaskan so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Wild Alaskan until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Wild Alaskan never cancels
Cancel Wild Alaskan for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Wild Alaskan

Fill out one short form. We mail an official termination letter to Wild Alaskan's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Wild Alaskan, Inc., Attn: General Counsel223 Bedford AveSte A #2008Brooklyn, NY, 11211USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Wild Alaskan subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Wild Alaskan yourself

TLDR: On the website, open Manage Membership and click Deactivate, because the app cannot finish it, or call 1-833-328-9453. Cancelling forfeits credits and promotions, and a box already packed or on the way is not refunded.

Deactivate in Account Settings

You can sign in on a browser. The app cannot finish a cancellation.

  1. 01Sign in on the website. Open Account Settings in the navigation bar.
  2. 02Scroll to Membership Status and click Manage Membership.
  3. 03Click Start Deactivation, then Continue Deactivation.
  4. 04Pick a reason, check the box about forfeiting promotions, and click Deactivate.

You are not done at Manage Membership. Deactivate is the last click. A confirmation email comes from sockeye@wildalaskancompany.com.

Cancel by phone

You are in the app, or you cannot finish the website steps.

  1. 01Call 1-833-328-9453. Phones are open Monday to Friday, 10am to 7pm US Eastern Time. You can leave a voicemail anytime.
  2. 02Give the email on the account.
  3. 03Say you want the membership deactivated.

The terms say you can cancel by contacting customer service. On weekends and after hours, the contact page points you to live chat or email. Live chat is every day from 10am to 5:30pm across all contiguous US time zones.

Cancel by email

You want the request in writing.

  1. 01Email sockeye@wildalaskancompany.com.
  2. 02Give your name and the email on the account.
  3. 03Say you want the membership deactivated, and mention any order that is already pending.

Cancel by chat

Phones are closed, or you want an answer now.

  1. 01Open the contact page and start live chat.
  2. 02Chat is open every day from 10am to 5:30pm across all contiguous US time zones.
  3. 03Say you want the membership deactivated.

How to know it worked

  • After Deactivate, check your inbox for a confirmation from sockeye@wildalaskancompany.com.
  • The help article says that email is your record that future orders are stopped.
  • Moving a ship week, or changing how often a box comes, leaves the membership active. Deactivate is the cancel.

Watch out for

  • There is no pause button. The help article says you can move the next ship week or change the frequency, and that those choices keep the membership.
  • Cancelling forfeits credits, discounts, and promotions. They do not come back if you rejoin.
  • You cannot change an order that is already processing or has shipped. Those orders show on the My Box page.
  • If a box was charged and is still pending, contact Member Experience. They say they will try to stop it. They cannot stop a box that is packed or has left the facility. A charged box can still ship.
  • The help article on orders in progress says they email you 3 days before the payment, then charge the card on the renewal date and start packing.
  • The price is on your Plan Settings page and can change. A shipment after a price notice accepts the new price unless you cancel.
  • If a payment does not settle and you do not update the card or cancel, they can keep billing the card on file.
  • Deactivation cannot be finished in the mobile app. Use a browser, or contact the team.

Wild Alaskan refunds

  • Cancelling does not refund a box that is already packed or on the way. They say they cannot cancel or refund an order that is in transit, and they do not take this perishable food back.
  • For a pending charged order, they ask you to contact them and say they will try to stop it. That is not a promise the box will be stopped or refunded.
  • Credits expire as soon as the membership is cancelled.
  • A non-food product can be returned within 30 days by emailing sockeye@wildalaskancompany.com. Seafood is not in that return rule.

Sources · checked 26 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Wild Alaskan

  • You cannot log in, or do not remember the email

    The notice goes to Wild Alaskan's general counsel in your name and address. No login, no password.

  • You moved the ship week and boxes kept coming

    The notice asks for deactivation, which is the step that stops future orders. A schedule change leaves the membership on.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • A box was already charged when you deactivated

    The notice dates the cancellation. Wild Alaskan says a packed box, or one that has left the facility, can still be delivered.

  • You would rather not chase support

    We post and email the notice, then follow up with Wild Alaskan until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Wild Alaskan

What people ask about Wild Alaskan.

How do I cancel Wild Alaskan Company?

On the website, open Account Settings, Manage Membership, Start Deactivation, and Deactivate. The app cannot finish it. You can also call 1-833-328-9453 weekdays 10am to 7pm Eastern, email sockeye@wildalaskancompany.com, or use live chat.

Can I pause instead of cancelling?

Wild Alaskan does not offer a pause. You can move the next ship week or change how often boxes come, and the membership stays active. Deactivate is what stops future orders.

I cancelled and a box is still coming. Why?

If the order was already charged, contact them and they will try to stop a pending box. They cannot stop one that is packed or has left the facility. They also say they cannot refund an order that is already in transit.

Do I lose credits when I cancel?

Yes. Credits, discounts, and promotions are forfeited when you deactivate, and they are not restored if you come back.

Will I get an email that it worked?

The cancel article says to check for a confirmation from sockeye@wildalaskancompany.com after you click Deactivate.

Can you cancel Wild Alaskan Company without me logging in?

Yes. The notice goes to Wild Alaskan Company in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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