Do it yourself
Cancel WP Engine yourself
TLDR: Email legal@wpengine.com at least 30 days before the term ends and say you do not want it to renew. An email counts when they confirm delivery, and that notice stops the next term.
Send a non-renewal notice
WP Engine is set to renew.
- 01Write that you do not want the plan to renew.
- 02Send it at least 30 days before the term ends.
Email legal@wpengine.com, or mail the address below. A posted letter counts 5 business days after it is mailed. An email counts when they confirm delivery. If you do not send notice, the plan renews for the same length as the term that is ending. The renewal price is the price then in effect, and they tell you about an increase before the date you can opt out. They charge the card when you order and on each renewal, up to a week before the due date. If they end the plan for their own convenience, they refund a pro-rata share of unused yearly fees paid ahead, minus anything you still owe.
Mail the notice
You want it on paper.
- 01Write that you do not want the plan to renew, and include the email on the account.
- 02Mail it by first-class mail to WP Engine, 504 Lavaca Street, Suite 1000, Austin, TX 78701, ATTN: Legal Department.
It counts 5 business days after you mail it. Send it early enough that those 30 days land before the term ends. Also email legal@wpengine.com.
How to know it worked
- Notice at least 30 days before the end stops the next term.
- If they end it for their own convenience, unused yearly fees paid ahead are refunded in proportion.
Watch out for
- A mailed notice is counted 5 business days after it is sent.
WP Engine refunds
- If they end the plan for their own convenience, they refund a pro-rata share of unused yearly fees paid ahead, minus anything you still owe.
Sources · checked 29 October 2026

