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Checked 28 October 2026

How to cancel Zacks Premium

Zacks Investment Research, Inc. sells Zacks Premium in the US, from Chicago. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Zacks Premium so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Zacks Premium until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Zacks Premium never cancels
Cancel Zacks Premium for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Zacks Premium

Fill out one short form. We mail an official termination letter to Zacks Premium's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Zacks Investment Research, Inc.101 N Wacker DriveFloor 15Chicago, IL, 60606USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Zacks Premium subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Zacks Premium yourself

TLDR: Log in, open My Account, and use Contact Your Account Manager, or call 1-800-767-3771 ext. 9339 or email support@zacks.com. The help page says cancellation is handled after you log in, and the pages do not print a refund window.

Ask your account manager

You pay for Zacks Premium.

  1. 01Log in.
  2. 02Open My Account.
  3. 03Use the contact listed under Contact Your Account Manager.

The contact page says billing changes, including cancellation, go to Zacks.com Customer Support and Zacks Premium. Call 312.265.9339 or 1.800.767.3771 ext. 9339, or email support@zacks.com. Hours are Monday through Friday, 9 am to 6 pm EST.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling Zacks Premium, and include the email on the account.
  2. 02Mail it to Zacks Investment Research, Inc., 101 N Wacker Drive, Floor 15, Chicago, IL 60606.

The contact page lists that office with support@zacks.com. The main office phone is 312.630.9880.

How to know it worked

  • The help page says cancellation is handled by your account manager after you log in.
  • The contact page lists the same request for Premium support.

Watch out for

  • Investor Collection uses a different line: 312.265.9311, or 1.800.767.3771 ext. 9311, or investorcollection@zacks.com, same weekday hours.
  • Zacks Ultimate and Trading Services use ultimate@zacks.com, with the same 9311 numbers and hours.

Zacks Premium refunds

  • The help and contact pages tell you how to cancel. They do not print a refund window.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Zacks Premium

  • You cannot log in, or do not remember the email

    The notice goes to Zacks in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Zacks until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Zacks Premium

What people ask about Zacks Premium.

How do I cancel Zacks Premium?

Log in, open My Account, and contact the account manager listed there. Or email support@zacks.com, or call 1.800.767.3771 ext. 9339, Monday through Friday, 9 am to 6 pm EST. Mail goes to Zacks Investment Research, Inc., 101 N Wacker Drive, Floor 15, Chicago, IL 60606.

Is the account manager the only way?

The help page sends you there first. The contact page also takes cancellation requests at support@zacks.com and at 312.265.9339.

Can you cancel Zacks without me logging in?

Yes. The notice goes to Zacks in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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