How to cancel Bumble

Cancel in the Bumble app

You paid Bumble with a credit or debit card, PayPal, or Apple Pay.

1. 01Open the Bumble app.
2. 02Tap the profile icon.
3. 03Select Subscription details, then Manage your subscription.
4. 04Choose to cancel your subscription.

You keep paid perks until the end of the subscription date. The terms also say you can cancel a plan bought from Bumble under payment settings on your profile.

Cancel in Apple settings

You subscribed through the Apple App Store.

1. 01Open Settings on your phone.
2. 02Tap your name at the top, then Subscriptions.
3. 03Find and select Bumble.
4. 04Tap Cancel Subscription.

Deleting your account does not cancel an App Store subscription. Cancel it in Apple settings. If Apple approves a refund, you may lose access immediately.

Cancel in Google Play

You subscribed through Google Play.

1. 01Open the Google Play Store app.
2. 02Tap your profile icon, then Payments & subscriptions, then Subscriptions.
3. 03Select Bumble.
4. 04Tap Cancel Subscription.

Google Play may place a small preauthorization charge before the renewal date. Bumble says that is Google checking that the payment method can cover the renewal.

Ask support to cancel

You cannot open Bumble to cancel it yourself.

1. 01In the app, open Profile, tap the question mark, scroll down, and tap Start Chat. Or use the chat widget on Bumble's help page.
2. 02Say you want the Boost, Premium, or Premium+ subscription cancelled.
3. 03If the chat moves to the support team, confirm the email they send a code to.

Bumble says its support team can help when you cannot cancel in the app. Some chats ask you to log in first.

Mail a cancellation notice

You want a signed notice, including for the short cancellation window in the terms.

1. 01Write a signed and dated notice that says you are cancelling this agreement.
2. 02Include the email or mobile number on the account, and your order number from the confirmation email.
3. 03Mail it to Bumble, Attn: Cancellations, P.O. Box 300940, Austin, Texas 78703.

How to know it worked

• —After you cancel, Bumble says you keep paid perks until the subscription date you already paid for.
• —The plan renews unless you cancel at least 24 hours before the renewal date. Check Subscription details, or your Apple or Google subscriptions, and confirm the renewal is off.

Watch out for

• —Boost, Premium, and Premium+ renew on their own. Bumble says prices vary and can change. It does not publish one US price.
• —Cancel at least 24 hours before the renewal date.
• —Deleting the app does not cancel a subscription. Deleting an account does not cancel an App Store plan. The terms also say that if deleting your account cancels a plan you bought from Bumble, you lose the time left and do not get a refund.
• —A free trial can turn into a paid plan if you do not cancel before it ends. A previous Apple or Google trial means you are not eligible for another, and you are charged instead.
• —Cancelling does not delete your profile. Account deletion is separate, under Settings.

Bumble refunds

• —Bumble says charges are generally nonrefundable, and there is no refund for a partly used period. Cancelling does not by itself create a refund. You have to request one.
• —In Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin, you may cancel without penalty before midnight of the third business day after you subscribed, not counting Sundays and holidays.
• —Apple handles refunds for an Apple ID purchase. Bumble tells you to use Apple Support.
• —For other purchases, contact support with your order number, or mail the signed notice to the Austin box.