How to cancel Coffee Meets Bagel

Cancel where you were billed

Apple or Google Play charges the subscription.

1. 01Open the subscription settings in the Apple App Store or Google Play, for the store that bills you.
2. 02Turn off auto-renewal.

The help article says deleting the app, or deleting the account, does not cancel the subscription. Coffee Meets Bagel says it cannot end a subscription that was bought through those stores.

Mail a cancel notice

You live in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, or Wisconsin, and you did not subscribe with an Apple ID. You have until midnight of the third business day after you bought it, not counting Sundays and holidays.

1. 01Sign and date a note that says you are cancelling the agreement.
2. 02Mail or deliver it to Coffee Meets Bagel, Attn: Cancellations, PO Box 470490, San Francisco, CA 94147.
3. 03If you are in California or Ohio, you can also email contact@coffeemeetsbagel.com.

How to know it worked

• —The subscription renews at the then-current price until you cancel it.
• —After you cancel, premium lasts for the days you already paid.
• —A free trial has to be cancelled at least 24 hours before it ends, or the paid plan starts.
• —Cancelling does not refund what you already paid, and it is not prorated.

Watch out for

• —If you subscribed with an Apple ID and you live in one of the states above, a refund in those first three business days is handled by Apple, not Coffee Meets Bagel. The terms point to Settings, then your Apple ID, then Purchase History, then Report a Problem, or to getsupport.apple.com.
• —People in the EU, UK, and Switzerland have a separate 14-day refund through the store that billed them. That rule is not the US one.

Coffee Meets Bagel refunds

• —The help article says a cancel does not refund subscription payments.
• —The US terms add a three-business-day cancel, without penalty, for the listed states, if you follow the mail or Apple steps.