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Checked 28 October 2026

How to cancel Glo

Glo Digital, Inc. sells Glo in the US, from Austin. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Glo so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Glo until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Glo never cancels
Cancel Glo for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Glo

Fill out one short form. We mail an official termination letter to Glo's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Glo Digital, Inc.201 W 5th StSuite 1600Austin, TX, 78701USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Glo subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Glo yourself

TLDR: In a browser, open Subscription and click Yes, cancel my account, or cancel in Apple, Google, Roku, or Amazon if they billed you. You keep access until the current period ends, and a payment is not refunded once it is charged.

Cancel a glo.com plan

You signed up on the website.

  1. 01Log in at glo.com in a browser. The app cannot do this.
  2. 02Click your profile icon or initials at the top right.
  3. 03Click Subscription.
  4. 04Scroll down, click Cancel your account, give a reason, check the box, and click Yes, cancel my account.

You can also email support@glo.com. Customer email is answered Monday through Friday, 7am to 6pm PST. They email you to finish the cancellation. If that email does not arrive, write support@glo.com. Deleting the app or the account in the app does not cancel the plan.

Cancel Apple, Google, Roku, or Amazon

One of those billed you.

  1. 01Apple: Settings, your name, Subscriptions, Glo.
  2. 02Google Play: your profile, Payments & subscriptions, Subscriptions, Glo.
  3. 03Roku and Amazon: cancel Glo in that account’s subscriptions.

Glo cannot cancel an App Store or Google Play plan.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to Glo Digital, Inc., Attn: Legal, 201 W 5th St, Suite 1600, Austin, TX 78701.

The terms say questions about the terms can go to that address or to support@glo.com.

How to know it worked

  • Auto-renew turns off for the next cycle.
  • You keep access until the end of the current period. They email a confirmation.

Watch out for

  • It renews at the price shown when you subscribed, unless you cancel before the renewal date.
  • A free trial is not charged until it ends. They email a reminder. One trial per person. Cancel before it ends to avoid the charge.

Glo refunds

  • A payment is not refunded once it is charged. Glo may make an exception. Email support@glo.com.
  • A purchase sold by Stripe is handled by Link support.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Glo

  • You cannot log in, or do not remember the email

    The notice goes to Glo in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Glo until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Glo

What people ask about Glo.

How do I cancel Glo?

On glo.com, open your profile, then Subscription, then Cancel your account. Or email support@glo.com. Apple, Google, Roku, and Amazon plans are cancelled in that store. Mail goes to Glo Digital, Inc., Attn: Legal, 201 W 5th St, Suite 1600, Austin, TX 78701.

Does deleting the app stop the bill?

No. The help page says deleting the app or the account in the app does not cancel the subscription.

Can you cancel Glo without me logging in?

Yes. The notice goes to Glo in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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