How to cancel Garmin Connect+

Cancel in your Garmin account

You bought the plan from Garmin.

1. 01Sign in to your Garmin account.
2. 02Follow the cancellation instructions there.

If you cannot sign in, email GarminServicesBilling@garmin.com. Include the email on the account and the billing address. If the plan is tied to a device, also include the IMEI, serial number, or unit ID. An email request can take two business days or more. Cancel, or turn off auto-renew, at least one day before the term ends. An app-store plan is cancelled in that store.

Mail a notice

You want it on paper.

1. 01Write that you are cancelling, and include your name, address, and the email on the account.
2. 02Mail it to Garmin, Attention: Legal Department, 1200 E. 151st Street, Olathe, KS 66062.

The subscription terms say a dispute notice goes to that address. The same email, GarminServicesBilling@garmin.com, is where you opt out of arbitration within 30 days of accepting the terms.

How to know it worked

• —The plan usually ends at the close of the current term.
• —A satellite or LTE plan may let you end it immediately. The account shows that choice when it applies.

Watch out for

• —If you do not cancel at least one day before the term ends, it renews.
• —Some Garmin plans start with a one-year commitment, then renew month to month. Cancelling during that first year bills the rest of the year. After the year, cancelling does not add a charge.
• —A failed card can cancel the plan or pause it until you add a working card.

Garmin Connect+ refunds

• —If Garmin changes the terms and you cancel within 30 days because of that change, they refund the unused time after the cancellation. The email has to say you are cancelling because the terms changed.
• —A normal cancellation does not, by itself, refund the current term.