Do it yourself
Cancel Hatch+ yourself
TLDR: If Hatch bills you, open hatch.co/my-hatch, select Manage, and change the subscription, or cancel Hatch+ in Apple or Google if the store bills it. Fees are not refunded as far as the law allows, and a store refund is requested in that store.
Cancel a Hatch.co plan
Hatch bills the membership.
- 01Open hatch.co/my-hatch and log in.
- 02Select Manage.
- 03Change the subscription status there.
A device bought from Hatch.co often has the membership on the website. If it is not listed there, Apple or Google is billing it. Hatch cannot cancel a store plan. The help page has a chat bubble if you are stuck.
Cancel an Apple plan
The App Store billed Hatch+.
- 01Open Settings.
- 02Tap your name, then Subscriptions.
- 03Tap Hatch+, then Cancel Subscription.
You may have to scroll to find Cancel. If the button is missing, or red text says it expires, it is already off.
Cancel a Google Play plan
Google Play billed Hatch+.
- 01Open Subscriptions in the Play Store.
- 02Select Hatch+.
- 03Tap Cancel Subscription and follow the prompts.
Mail a notice
You want it on paper.
- 01Write that you are cancelling Hatch+, and include your name, phone, email, and account number.
- 02Sign it.
- 03Mail it to Hatch Baby, Inc., 3790 El Camino Real, Unit #627, Palo Alto, CA 94306.
The terms say a dispute notice goes to that address, Attn: Legal Department. A store refund is requested in that store. Hatch cannot refund a store charge.
How to know it worked
- On Apple, a cancelled plan shows an expiration message instead of a cancel button.
- The website Manage button is where a Hatch.co plan is changed.
Watch out for
- Hatch can change the price and the renewal schedule. They post the change on the site or email you when the law requires it.
Hatch+ refunds
- The terms say fees are not refunded, as far as the law allows.
- An Apple or Google refund is requested in that store.
Sources · checked 28 October 2026

