Do it yourself
Cancel Home Chef yourself
TLDR: Open Account Settings and use Pause, which the help page says is how you cancel, and finish until the confirmation email arrives, or email support@homechef.com. Orders are final at noon Central on the Friday before delivery, and a later cancel does not refund that box.
Cancel in your account
You can sign in. The help page says the pause control is how you cancel.
- 01Go to homechef.com and sign in.
- 02Click Account in the upper right, then Account Settings.
- 03Use Pause at the bottom of the left-hand tabs.
- 04Give a reason and continue until you see the cancellation confirmation screen.
In the app, tap Account, then My Settings, then Pause My Account. The help page says this is not finished until that screen and a confirmation email.
Cancel by email
The terms say you can cancel by email.
- 01Email support@homechef.com.
- 02Give your name and the email on the account.
- 03Say you want to cancel your subscription.
- 04Keep the reply.
How to know it worked
- The help page says the cancellation is not complete until the confirmation screen and a confirmation email.
- Check for that email, including in spam.
- A skip of one delivery leaves the subscription on. The terms say later weeks still bill unless you skip those too or cancel.
Watch out for
- Orders are final at 12:00 p.m. Central Standard Time on the Friday before delivery. Tempo by Home Chef is final at 12:00 p.m. Central Standard Time on the Wednesday before delivery.
- Cancel, pause, or skip before that deadline or you are charged for the next delivery. The terms say that delivery is not refunded.
- Pausing or cancelling does not stop a first order, or an order that has already been processed.
- A promotional price changes when the promotion ends. You still pay the recurring charges until you cancel.
Home Chef refunds
- A cancel after the deadline does not refund that delivery. The terms say so directly.
- If you are not satisfied, email support@homechef.com within seven days of delivery and ask for a credit or a refund. A full refund does not apply to orders larger than $100. The amount is their decision.
- If you refused a delivery because you skipped, paused, or cancelled before the deadline, and you have proof such as a time-stamped email, the terms say they will process a credit or a full refund, including shipping, within 30 days of the request.
Sources · checked 26 October 2026

