How to cancel HUM Nutrition

Cancel by email

The terms name this as the way to cancel a subscription bought from HUM.

1. 01Email healthy@humnutrition.com.
2. 02Give the email on the account and say you want the subscription cancelled.
3. 03Send it at least 24 hours before the next shipment.

The contact form also has Cancel subscription as a reason. HUM says that form is answered by email within 24 hours.

Cancel on the Change/Cancel page

Your state requires an online cancel option. The terms say to use this page.

1. 01Sign in at humnutrition.com.
2. 02Open the Change/Cancel Subscription page in your account.
3. 03Finish the cancellation there.

Changing the date or setting a product quantity to 0 under My Next Box updates the cart. It does not, by itself, end the subscription.

Cancel by phone

You want to speak to someone. The cancel article says to call at least 24 hours before the next shipment.

1. 01Call (888) 647-8880.
2. 02Give the email on the account and say you want the subscription cancelled.

The contact page lists Member Support as Monday through Saturday, 7am to 5pm PST. The order article says the same number is available 7 days a week, 7 AM to 6 PM PST.

Cancel by chat

The cancel article lists chat next to email and phone.

1. 01Open the live chat on humnutrition.com. The contact page says chat is available 24/7.
2. 02Say you want the subscription cancelled and give the email on the account.
3. 03Save the chat.

Orders bought on Amazon

The purchase was on Amazon or another reseller. The terms send those sales to that seller.

1. 01Use that seller's return policy, or contact that seller's customer service.
2. 02HUM's terms say not to treat an Amazon purchase as an order HUM can change.

How to know it worked

• —The terms say a cancellation stops the renewal after the current subscription term ends.
• —You can keep using the subscription until that term ends. The next term is not billed.
• —A 7-day preshipment email is a reminder to edit the next box. It is not a cancellation.

Watch out for

• —Call, chat, or email at least 24 hours before the next shipment. The cancel article says that.
• —Once an order has shipped, it cannot be changed. Updates after an order is processed affect only the next shipment.
• —A monthly subscription delivers every 30 days, at 20% off every subscription order. Buying 3 or more products at once is 10% off, on a subscription or a one-time order.
• —Plans can also renew every 3 months or every year. The cadence is the one you picked at signup, at the price then in effect.
• —There is no prorated refund of the current term.

HUM Nutrition refunds

• —The terms say you are not eligible for a prorated refund of fees already paid for the current period.
• —They also say fees are non-refundable except as the posted return policy allows.
• —For a billing dispute, email healthy@humnutrition.com or call (888) 647-8880.