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Checked 28 October 2026

How to cancel Jenny Craig

JCR Holdings II, LLC sells Jenny Craig in the US, from Fort Washington, Pennsylvania. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Jenny Craig so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Jenny Craig until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Jenny Craig never cancels
Cancel Jenny Craig for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Jenny Craig

Fill out one short form. We mail an official termination letter to Jenny Craig's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

JCR Holdings II, LLC1100 Virginia DriveSuite 175Fort Washington, PA, 19034USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Jenny Craig subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Jenny Craig yourself

TLDR: Call 1-800-727-8046 or email customersupport@JennyCraig.com before 6:00pm ET the day before the warehouse fills the order. Auto-ship and Club Jenny are separate, so cancel each one, and deleting information in My Account does not stop a shipment.

Call or email before the cutoff

Jenny Craig ships food on a schedule.

  1. 01Call 1-800-727-8046.
  2. 02Or email customersupport@JennyCraig.com.
  3. 03Do it before 6:00 p.m. ET the day before the warehouse fills the order.

Deleting information in My Account does not stop the shipment. You have to call or email. Club Jenny renews on its own too. They email 30 days before that renewal. The same phone and email cancel Club Jenny. Text STOP only ends text messages.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to JCR Holdings II, LLC, 1100 Virginia Drive, Suite 175, Fort Washington, PA 19034.

The terms say notices go to that address, Attn: Legal Department, or to Privacy@JennyCraig.com. A paper request still has to beat the 6:00 p.m. ET cutoff or that box ships.

How to know it worked

  • A request before the cutoff stops that shipment.
  • After the cutoff, that order still goes out.

Watch out for

  • Auto-ship and Club Jenny are separate. Cancelling one does not cancel the other.
  • If the card fails, they retry it unless you cancelled in time.
  • They can change a plan with at least 30 days’ notice.
  • Food is not shipped to a P.O. box, Alaska, Hawaii, or a US territory.

Jenny Craig refunds

  • They do not replace or refund a food item they substituted because it was low or retired.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Jenny Craig

  • You cannot log in, or do not remember the email

    The notice goes to Jenny Craig in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Jenny Craig until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Jenny Craig

What people ask about Jenny Craig.

How do I cancel Jenny Craig?

Call 1-800-727-8046 or email customersupport@JennyCraig.com before 6:00 p.m. ET the day before the warehouse fills the order. Mail goes to JCR Holdings II, LLC, 1100 Virginia Drive, Suite 175, Fort Washington, PA 19034.

If I delete my account info, does the food stop?

No. The terms say deleting information in My Account does not stop an auto-ship. Call or email.

Can you cancel Jenny Craig without me logging in?

Yes. The notice goes to Jenny Craig in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand Jenny Craig off to us$14.95 once · we handle the rest

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