EndSubscription
Checked 29 October 2026

How to cancel Mozilla VPN

Mozilla Corporation sells Mozilla VPN in the US, from San Francisco. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Mozilla VPN so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Mozilla VPN until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Mozilla VPN never cancels
Cancel Mozilla VPN for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Mozilla VPN

Fill out one short form. We mail an official termination letter to Mozilla VPN's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Mozilla Corporation, Attn: Mozilla – Legal Notices1875 Mission StreetSuite 103San Francisco, CA, 94103USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Mozilla VPN subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Mozilla VPN yourself

TLDR: In your Mozilla account, open Subscriptions and Payments and click Cancel, or use Cancel Subscription in a billing email. Auto-renewal stops and access lasts until the cycle ends, and the first subscription on Mozilla's website can be refunded within 30 days.

Click Cancel

Mozilla VPN is set to renew.

  1. 01Open the Subscriptions & Payments section of your Mozilla account.
  2. 02Click Cancel.

You can also click Cancel Subscription in an email they send about the service. Auto-renewal stops. They do not charge later periods. Access lasts until the end of the current billing cycle. The same steps cover Firefox Relay if that is the paid plan. A plan bought in the Apple App Store or Google Play is billed and refunded by that store. If you stop paying, they suspend the account right away and may delete it after 2 months. You can connect up to 5 devices while the VPN is active. It is for personal use. The first time you subscribe on Mozilla’s website, cancel within 30 days and you may ask for a refund of that first term. That offer is only the first time. If they end your access without a specific cause, you keep the rest of the period or they refund the current month. If they think you broke the rules, they can end it immediately.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the Mozilla account.
  2. 02Mail it to Mozilla Corporation, Attn: Mozilla – Legal Notices, 1875 Mission Street, Suite 103, San Francisco, CA 94103.

The terms say legal notices go there, or to legal-notices@mozilla.com. They do not take government information requests at that street. Cancel in the account as well.

How to know it worked

  • Auto-renewal stops and later periods are not charged.
  • Access lasts until the end of the current billing cycle.

Watch out for

  • A Mozilla account is required.
  • They can change the terms and treat continued use as a yes.

Mozilla VPN refunds

  • The first time you subscribe on Mozilla’s website, a cancel within 30 days can refund that first term.
  • Later terms are not described as refunded. You keep access until the cycle ends.
  • App-store purchases are refunded by Apple or Google.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Mozilla VPN

  • You cannot log in, or do not remember the email

    The notice goes to Mozilla VPN in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Mozilla VPN until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Mozilla VPN

What people ask about Mozilla VPN.

How do I cancel Mozilla VPN?

Open Subscriptions & Payments in your Mozilla account and click Cancel, or use Cancel Subscription in their email. Mail goes to Mozilla Corporation, Attn: Mozilla – Legal Notices, 1875 Mission Street, Suite 103, San Francisco, CA 94103.

Can I get the first month back?

The first time you subscribe on Mozilla’s website, yes, if you cancel within 30 days and ask. That offer does not repeat.

Can you cancel Mozilla VPN without me logging in?

Yes. The notice goes to Mozilla VPN in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand Mozilla VPN off to us$14.95 once · we handle the rest

Start