Do it yourself
Cancel PMI yourself
TLDR: On the myPMI dashboard, turn automatic renewal off, or call +1-610-356-4600 and choose option 8. The next year is not charged unless you renew it yourself, the year you already paid is not refundable, and this does not cancel a certification.
Turn auto-renew off
Your PMI, retiree, or chapter membership is set to renew.
- 01Sign in at pmi.org.
- 02Open the myPMI dashboard.
- 03Turn automatic renewal off.
The FAQ says auto-renew is optional, and that you can turn it off and renew by phone or online if you still want the next year. The membership product page says it auto-renews every year and that you can cancel anytime. It does not name the button. Student memberships, student chapter memberships, and memberships for residents of India are not on auto-renew.
Call customer care
You cannot find the setting, or you want the account deleted.
- 01Call +1-610-356-4600 and choose option 8.
The contact page says online support is available 24 hours a day, 7 days a week, by live chat or message. WhatsApp: text Hello PMI to +1 855-643-1873. Text the same words to +1 610-215-2587. Message rates may apply. Deleting the PMI account is a separate request to Customer Care, and it cannot be undone.
Mail a notice
You want it on paper.
- 01Write that you are turning off auto-renew, and include the email on the account.
- 02Mail it to Project Management Institute, Inc., 18 Campus Boulevard, Newtown Square, PA 19073, Attention: Leah Brophy.
The January 17, 2025 privacy notice uses that address for privacy choices and names Leah Brophy as the privacy contact. Privacy email is privacy@pmi.org. A security report uses the same street, Attention: Security. Older PMI files still say 14 Campus Blvd. The 2025 notice is the current mail line.
How to know it worked
- Turning auto-renew off means the next year is not charged unless you renew it yourself.
- The FAQ does not say the year you already paid ends on the day you turn auto-renew off. Membership lasts one year from the activation date.
Watch out for
- You can renew as early as 90 days before the expiration date. Status is on the myPMI dashboard.
- Certification renewal is a different fee and a different process. Turning off membership auto-renew does not renew or cancel a certification.
- The product page did not show a dollar amount while the price box was loading. Retiree dues are described as an exclusive rate, with no number printed.
PMI refunds
- The FAQ says PMI membership is not refundable and not transferable. You can choose not to renew at the next expiration.
Sources · checked 28 October 2026

