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Checked 28 October 2026

How to cancel ReadyRefresh

Primo Brands Corporation runs ReadyRefresh delivery in the US, from Stamford, Connecticut. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with ReadyRefresh so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase ReadyRefresh until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if ReadyRefresh never cancels
Cancel ReadyRefresh for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel ReadyRefresh

Fill out one short form. We mail an official termination letter to ReadyRefresh's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Primo Brands3001 Summer StStamford, CT, 06905USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the ReadyRefresh subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel ReadyRefresh yourself

TLDR: Call 1-800-4-WATERS or chat while signed in and ask them to close the account, and cancel a Refresh+ membership before the next charge. A membership cancelled within 3 business days of signup is refunded minus benefits you used, and after that the fee is not refunded.

Call to close the account

You want deliveries, a membership, or a bundle stopped.

  1. 01Call 1-800-4-WATERS. The FAQ says the phone line is Monday to Friday, 8 a.m. to 9 p.m. Eastern.
  2. 02Ask them to close the account after they verify it.
  3. 03If you have a cooler or bottles, ask about the final pickup.

Chat from the account

You can still sign in.

  1. 01Log in to the ReadyRefresh account.
  2. 02Send a chat and ask them to cancel the service.

The FAQ says live chat is Monday to Friday, 8 a.m. to 9 p.m. Eastern, and Saturday, 9 a.m. to 6 p.m. Eastern.

Cancel a membership or bundle on the form

You are on a Refresh+ membership or a bundle plan.

  1. 01Submit the Contact Us form on ReadyRefresh.com, or call 1-800-4-WATERS.
  2. 02Say you want the membership or the bundle cancelled.
  3. 03Do it before the next membership charge if you do not want it to renew.

How to know it worked

  • A delivery account stays on until they verify you and close it. They arrange a pickup of equipment if you have any.
  • A Refresh+ Hydration Hero or Superhero membership lasts one year and renews unless you tell them before the next charge.
  • After the first term, the service agreement continues month to month until either side gives 30 days' notice.

Watch out for

  • Cancelling a scheduled delivery with less than 24 hours' notice can cost up to $8.99.
  • Giving back a leased cooler when you cancel can include a reconditioning fee of up to $50.
  • Ending a bundle plan early can include a one-time breakage fee of up to $25.
  • Ending a filtration rental or a membership before the one-year term can include an early-termination charge. The terms describe it as covering equipment, free products, and setup costs. They do not print one dollar amount for every account.
  • If you want to keep the dispenser, tell them before the account closes. You cannot change the delivery address online. That is also a call to 1-800-4-WATERS.
  • Skipping deliveries for a trip is not a cancel. Call and tell them the dates.
  • The Primo Brands privacy page lists 3001 Summer St, Stamford, CT 06905. ReadyRefresh's own FAQ does not print a street address.

ReadyRefresh refunds

  • Cancel a membership within 3 business days of signing up and they refund the membership fee, minus the value of benefits you already used.
  • Cancel a membership after that and the fee is not refunded.
  • If Primo ends the membership, they prorate a refund for the full months left, unless they say the reason was fraud, misuse, or a broken rule.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel ReadyRefresh

  • You cannot log in, or do not remember the email

    The notice goes to ReadyRefresh in your name and address. No login, no password.

  • You cancelled a delivery and a fee still posted

    The notice is the cancel date. A delivery cancelled with less than 24 hours' notice can be charged up to $8.99. A membership still renews if they were not told before the charge.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with ReadyRefresh until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling ReadyRefresh

What people ask about ReadyRefresh.

How do I cancel ReadyRefresh?

Call 1-800-4-WATERS, Monday to Friday, 8 a.m. to 9 p.m. Eastern, or chat from the account. They verify the account, pick up equipment if needed, and close it. Fees can apply.

Will I get the membership fee back?

Only if you cancel within 3 business days of signing up, and they can subtract benefits you already used. After that, the membership fee is not refunded. The membership still renews unless you tell them before the next charge.

Can you cancel ReadyRefresh without me logging in?

Yes. The notice goes to ReadyRefresh in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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Hand ReadyRefresh off to us$14.95 once · we handle the rest

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