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Checked 26 October 2026

How to cancel Ritual

Natals, Inc. runs Ritual in the US, from Los Angeles. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Ritual so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Ritual until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Ritual never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Ritual

Fill out one short form. We mail an official termination letter to Ritual's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Natals, Inc. (dba Ritual)1370 N St Andrews PlLos Angeles, CA, 90028USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Ritual subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Ritual yourself

TLDR: Open Edit Subscription and select Unsubscribe for each product, at least 24 hours before the next order processes, or email my@ritual.com. After an order is processed it ships, product fees are non-refundable, and Ritual still sends any supply it says is owed.

Unsubscribe in your account

You can still sign in. Ritual's account help and the sales terms both point here.

  1. 01Go to ritual.com and sign in.
  2. 02Open your Dashboard or the Subscriptions tab.
  3. 03Choose Edit Subscription.
  4. 04Select Unsubscribe and follow the prompts. Offers may appear before the last step. Continue through them.
  5. 05Repeat for each product you want to stop.

The sales terms say to cancel in the Edit Subscription section of the Profile page, at ritual.com/pages/account, before the renewal date.

Email if the account page will not finish it

You need help along the way. The account help gives this address.

  1. 01Email my@ritual.com.
  2. 02Give the email on the account and say you want the subscription cancelled.

How to know it worked

  • You confirm by finishing the Unsubscribe prompts.
  • Cancel before the renewal date. Ritual says the subscription then ends and the next period is not charged.
  • Moving the delivery date is not a cancellation. Reschedule Shipment only changes when the next order comes.

Watch out for

  • Update the subscription at least 24 hours before the next order is set to process. After it is processed, Ritual cannot cancel it. It ships.
  • The account page says a processing order will not take a change or a cancellation.
  • There is no separate subscription fee. You pay for the product plus shipping and handling, then the plan renews at the current price.
  • Ritual emails a reminder before each renewal charge.
  • If several products share one shipment, changing the date moves the whole order. Removing one product means Unsubscribe on that item.

Ritual refunds

  • The sales terms say product fees are non-refundable. If you cancel, Ritual sends any supply still owed and does not refund shipments you have not received as of the cancel date.
  • A refund request goes to my@ritual.com. Ritual says refunds are issued at its discretion, back to the same payment method.
  • If the carrier does not deliver within 30 days of the delivery date, the terms say you may cancel that order and request a refund.

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Ritual
  • You cannot log in, or do not remember the email

    The notice goes to Ritual's office in Los Angeles in your name and address. No login, no password.

  • You cancelled inside 24 hours of the next order

    The notice dates the request. Ritual says an order already processed still ships. The notice is what stops the period after it.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You moved the delivery date and thought that cancelled it

    Reschedule Shipment only changes the date. The notice asks Ritual to unsubscribe, which is the step their account help separates from a date change.

  • You would rather not chase support

    We post and email the notice, then follow up with Ritual until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Ritual

What people ask about Ritual.

How do I cancel Ritual?

Sign in, open Dashboard or Subscriptions, choose Edit Subscription, then Unsubscribe. Finish the prompts, and repeat for each product. Email my@ritual.com if you get stuck.

When does a Ritual cancellation take effect?

Cancel before the renewal date and the next period is not charged. Do it at least 24 hours before the next order processes. After that, the order ships.

I cancelled and another bottle is still coming. Why?

Once an order is processed, Ritual says it cannot cancel or change it. The account page shows the same warning when an order is already processing.

Can I get a refund from Ritual?

The sales terms say the product fees are non-refundable, and that cancelling does not refund shipments not yet received. You can still email my@ritual.com. A refund is their decision.

Can you cancel Ritual without me logging in?

Yes. The notice goes to Ritual in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Hand Ritual off to us$14.95 once · we handle the rest

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